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February 2024 by Todd Hill
Shopping for formal dresses for the Spring Dance. Macy's has changed since I was younger. Gone are the plethora of helpful sales people to assist you with and guide you on your purchase path. Much like the original K-Mart model begun by Kresge's, it was entirely self-service. The selection is still first rate, but it has transitioned from a store where purchases are made, to a large place where you can try on and physically touch the items you will then purchase online. They've gone from a five-star, high-end shopping experience, to a replacement for the Whitmark catalog showroom. Worth a visit, but manage your expectations. This is not the Macy's that has to compete with Bloomingdale's, this is the Macy's that owns Bloomingdale's outright and doesn't need to compete with anyone.
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January 2024 by Gail Palasek
The clerks were all very helpful
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January 2024 by Tatted Topanga
Clean store and friendly vibes! Even during the holidays they were super efficient and had great customers service. Thank you for all the help !
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January 2024 by Cruz Nunez
Most of the time I find their staff to be "SNOOTY", today a bit different and more outgoing with some of their staff.
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January 2024 by Cindi McCoy
From Dior to dishes, and the staff is so friendly and patient. Oh, and the shoes, shoes, shoes! ❤️
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January 2024 by Diane Carson
Awesome Santa set up very nice
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January 2024 by Toni Swinehart
Wonderful greeter when we walked in!
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January 2024 by Jesus Benavides
Good shopping
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January 2024 by Chris Norton
Toys are US. Was a joke!!!
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January 2024 by mohammed hassan
Awesome place to shop
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December 2023 by Megan S.
I love Macy's so much! This store has more casual knits and staple pieces while the other GR store has more cocktail style or workwear attire. As a platinum member, I hope both of these stores stay open as they are the only places I shop! Service anywhere is hit or miss, but these ladies continue to be quick with checkout. I believe Macy's has the best value for clothing out there!
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December 2023 by marcee kuzniak
Great service and make over at MAC with employee Ryan
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November 2023 by Anna Post
Love their selections, you can find everything you need in this store, also I found very good deals on black Friday
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November 2023 by Ames
We have 2 Macy's in the GR area. I prefer this one. My daughter has always found a nice dress for homecoming here. The jewelry department was very helpful but we couldn't find anything to match her dress. Stock was low in the women's department. My size was already gone in many things. Macy's needs updated lighting and more staff in the clothing departments. The cashier was very nice.
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November 2023 by Simple Master Jedi
Went in looking for a nice pair of boots for my big date and had a lot of trouble finding someone to ask. But the people I did ask were very helpful pointing me in the direction I need to go.