Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Located at 801 Michigan St NE, the business is known for its friendly and knowledgeable staff who provide top-notch customer service. Customers have praised the team for going above and beyond to assist with various needs, whether purchasing a new phone or addressing service issues. Staff members like Marvin and Nate have been highlighted for their helpfulness, while Brett is recognized for his quick responses and great communication. Metro by T-Mobile is highly recommended for those seeking affordable wireless service.
I recommend MetroPCS at 800 MLK Jr. St SE to anyone looking to purchase wireless service for an existing cellphone, or to acquire a new cellphone with affordable wireless service. Marvin is a 100% straight-shooter and is super knowledgable; he went way above and beyond to help me. Absolutely Top notch customer service.
May 2022
Helpful and knowledgeable staff. I've come to them multiple times with my problems and never left dissatisfied.Shout out to Nate! He always looks out for me and goes above and beyond to see that I'm taken care of.
March 2022
so I called looking for a smart phone that don't make me look like suck...yuck...and Brett words so instantly without hesitation was brilliant. Didn't get the phone but got thee best intangible customer service and a great laugh. simple call for information and suggestions allow Mr. Brett to show how quick he is on his... read full comment
