-
February 2024 by Andrew Johnson
Sent the wrong item. Item they sent didn’t work. Had to walk it back to the store. They honestly couldn’t get there act together in the store getting me the right item…which was waiting on the counter when I got there. Told them to just return the money (3-5 business days) Would rather walk 2 miles to the competition since I had to walk anyway. Horrible service in store. Even worse customer service to complain about the store. They cared even less. Will never do business with Napa again. Horrible experience!
-
February 2024 by Patricia Meagher
Very knowledgeable people working there.
-
January 2024 by Ken Ganzevoort
Website has some flaws
-
November 2023 by tracye fase
I'm grateful that Napa was open on Sunday November 5th I ran over a staple so my tire went flat and I managed to push it to Napa they had the temporary fix a flat and the gentleman that helped me I didn't get his name but I really appreciated him helping me so I could get my scooter home safe and sound thank you Napa!
-
September 2023 by Average Joe
Had some hard to find brake parts at decent prices. Thanks!
-
September 2023 by Gerardo Jilote
Great knowledgeable staff and eager to help, clean store and quality parts as always. This is everything you would want from a Napa store.
-
August 2023 by Brent Klomparens
I have never in my life been lied to more than dealing with the store manager at this location. Orders numerous wrong parts and lies about what has been ordered or when it will arrive. False promises.... Definitely not worth your time or energy.....
-
July 2023 by Charlie Smith
Always helpful for my orojects
-
July 2023 by Corey K
Would not accept a company charge account and lied saying it was overdrawn. Sure enough our account manager calls Napa's account manager and there's no problem. Not a great way to do business.
-
October 2022 by Cassandra Garcia
Customer service was just ok. Not a large selection. Good sales on the things that were on sale.
-
July 2022 by Nicole Figures
Great customer service but did not have the item I was looking for
-
May 2022 by Todd Boening
Nice place to get parts for your car.
-
January 2022 by Chuck Seals
I needed a delivery but the website wouldn’t let me set it up so I called the location and the store manager went above and beyond to get me taken care of. Including calling another store and setting it up for me.
-
January 2022 by Chris Cooper
Very helpful staff and quality parts!
-
December 2021 by Jon N
Seriously.... I don't know how this Napa store could have 5 star review. Service is awful. I only buy parts here because the reviews I read was good but I was wrong! You place your order online and hope to get them soon but they never notify you.
