Northeast Automotive is an honest and fair auto shop with a family business feel. Customers report great experiences over many years. The employees are incredibly helpful, nice, and explain everything clearly so customers understand the work needed. They are known for not pushing or upselling services, listening to customers, and never undermining them. The shop provides quality work at the best price in town and has helped customers in a pinch, even on the roadside. Service is fast and superb, with instances of free diagnostics. The whole family of many customers uses this shop, considered the best in town, where people feel treated fairly and definitely return.
I called up Northeast Automotive after finding numerous recommendations on the r/GrandRapids group on Reddit. I got a quote over the phone in minutes (timing belt kit), brought my car in, and it was finished the same day. Very fair prices, and clearly skilled mechanics. The stellar reputation is well deserved. I will certainly... read full comment
September 2025
I had my car diagnosed, and to my surprise, they didn’t charge me for it. I’ll definitely be returning to this business.
September 2025
Thanks Cody for going above and beyond to help us with our car! You're a good guy, we appreciate everything you're doing to make sure we have the best option for our car. We'll definitely be coming back to Northeast Automotive.