Old Navy in Grand Rapids, MI offers a wide range of fashion options for the whole family. From trendy maternity wear to stylish clothing for women, men, and kids, customers can find everything from casual basics to seasonal must-haves. The store's convenient online ordering with in-store pickup makes shopping even more accessible. Customers appreciate the exceptional service from the friendly staff, as well as the clean and organized store environment. However, some customers have noted difficulties finding items in their desired sizes, suggesting potential inventory challenges. Overall, Old Navy provides a positive shopping experience with a variety of fashionable options for the entire family.
Great deals and friendly staff. Old Navy has the best-valued tees.
July 2025
We had to do a simple return and then buy items and it took forever! The manager was not nice and not friendly at all. She was hopping back and forth trying to help different cashiers and leaving us to wait… we didn’t appreciate that!
May 2025
I returned some items and the woman who helped me was nice. I was asked if I was finding everything okay. Store was clean, the swimsuits were jammed together on a rack making it hard to pull out the one you wanted.
