Staples in Grand Rapids, MI is a community-focused business that provides a wide range of services and products to support the evolving needs of small businesses, remote workers, parents, teachers, and students. The store's knowledgeable representatives offer personalized assistance, guiding customers to the right solutions for their printing, shipping, technology, travel, and recycling requirements. Staples' commitment to customer satisfaction is evident in the positive experiences shared by reviewers. One customer praised the helpful staff who provided a realistic recommendation, while another described the seamless process of assisting a friend with holiday card printing. The store's organized layout allows customers to find what they need independently, and online orders can be quickly and conveniently picked up in-store. However, not all experiences were consistently positive. One reviewer encountered issues with an incorrect print order and a disorganized store layout, leading to a frustrating overall experience. The reviewer noted the need for better employee support and system updates to improve efficiency and customer service. Overall, Staples in Grand Rapids aims to be the go-to "Working and Learning Store" for the local community, offering a range of services and products to support the evolving needs of small businesses, remote workers, parents, teachers, and students.
Excellent customer service at the store and especially at the print center. They stand behind their work and if something needs fixing, they take care of it right away without any hassle. Very impressed with their products and services and the people who work there!
December 2025
Great place to buy office supplies, they have a great inventory. If you can't find it here..it most likely has not yet been invented yet.
December 2025
Charity..Ben..Cheri..they help a lot of small businesses but I’m so thankful for their kindness and insight…some I couldn’t name but the whole team a gem..and my business is appreciative of them.
