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July 2023 by Meredith Glasser
The Tile Shop is wonderful! A huge selection of tiles and displays galore filling you with the latest ideas in decorating! The staff is friendly, skilled, and makes your shopping experience the best! I worked with Ben and he couldn't have been more helpful and accommodating!
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June 2023 by Jeremy Daugherty
The Tile Shop offers a wide range of flooring and wall tiles, making it a go-to destination for seeing available tile options. As soon as you enter the store, you'll be greeted by an extensive selection of flooring tiles and wall accents catering to various styles and preferences.One impressive aspect of The Title Shop is their creative use of bathroom vignettes throughout the store. These displays showcase how different tiles look in combined "real" locations. They provide customers with visual inspiration and help them envision how the tiles would appear in their homes. This thoughtful feature adds value to the shopping experience and assists customers in making informed decisions.The staff at The Title Shop deserves praise for their friendly and non-pushy approach to sales. They are readily available to answer questions, offer guidance, and engage in pleasant conversations about tiles. Their willingness to assist and provide information without pressuring customers to make immediate purchases creates a comfortable and enjoyable shopping atmosphere.Whether browsing or actively searching for tiles, the staff at The Title Shop ensures you feel welcome and informed throughout your visit. They go above and beyond to ensure customers know their availability and are attentive to their needs.
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June 2023 by Sue VanHolstyn
Tried to return caulking that was never opened. Was told it was beyond the return date. Apparently it was a month beyond the return date that I wasn't even aware they had such a policy. I dont get over on that side of town often. You mean to tell me they can't restock and resell? I will NEVER go back there again.
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April 2023 by Joe Leigeb
See Nick. Great guy, and cares about your project. Will not go anywhere else because of him.
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April 2023 by Vom Platzhirsch
So so happy I found this business. We are in the middle of a somewhat disasterous construction project in terms of contractors. The last thing I wanted to do was try to color match some tile I had purchased online.I just have to say, ask for Nick when you visit this business. He found the tile we needed instantly and was so fun to work with - I actually had a great time!The first associate we encountered was quite rude but I am going to chalk that up to an off day. Anyhow, we are redoing out current home as well before it hits the market and will hopefully get back here to see Nick for our flooring. Thanks again Nick and we will send pictures when it's done!
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February 2023 by Annette VanderWall-Sterling
Crazy variety of tiles. One of my favorite places to brain storm new decorating ideas.
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January 2023 by Brian Fitzpatrick
I had a great experience working with the tile shop. Amanda was super helpful with design planning and helped me return some unused products. I will definitely be coming back for future projects!
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September 2022 by Kate M
Staff was rude. He was in the middle of ordering an item for me and then walked off to help someone else. Meanwhile a female associate was right there who could've either helped the other gentleman or me when my associatewalked off. Instead she stood at her computer (she heard us talking and knew we needed hel) until we specifically asked a question.Oh, order anything you want online from their site. Otherwise they charge you more than their online website does for shipping. When I told them this, then she changed the shipping price. Not a good experience.
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July 2022 by Larry Harreld
Purchased tile for a bathroom remodel, staff was friendly and helpful. Told us we had 90 days from the date of purchase to return full boxes since they ordered it special for us. I finished the project and returned my unused tile with no issues. Thank you!Larry from Grand Rapids, MI
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June 2022 by Kim Ellerbrock
I have ordered many items from the tile shop over the years. They have excellent customer service and many options!
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June 2022 by Reggie Rezmer
Stopped looking for granite tile. Asst manager very short an unpleasant. Will not be returning. Currently working on large remodel with lots of tile☹️
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April 2022 by Kate S
Staff was rude. He was in the middle of ordering an item for me and then walked off to help someone else. Meanwhile a female associate was right there who could've either helped the other gentleman or me when my associatewalked off. Instead she stood at her computer (she heard us talking and knew we needed hel) until we specifically asked a question.Oh, order anything you want online from their site. Otherwise they charge you more than their online website does for shipping. When I told them this, then she changed the shipping price. Not a good experience.
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April 2022 by Mandie McKay
Best prices we found, but even better custom service!! Amanda went above and beyond to make our experience smooth and we love the products we purchased.
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January 2022 by Brittany Grosser
Great selection and excellent service from their team. We've been delighted with our experience!
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January 2022 by julie marklevitxz
I just left their store. I walked around for a long time. Not one employee asked if they could help me even though the store was not busy. I'm getting ready to do a large remodel and would have spent a lot money. Too bad, the customer service is only for certain people.
