The Tile Shop is a wonderful destination with a huge selection of tiles, including flooring, wall tiles, and accents in materials like porcelain, glass, ceramic, travertine, granite, and marble. The store features displays galore and creative bathroom vignettes that fill customers with the latest ideas, showcasing how tiles look in combined real locations. This provides visual inspiration and helps customers envision tiles in their homes. The staff is generally friendly, skilled, and non-pushy, making the shopping experience the best. Associates are readily available to answer questions, offer guidance, and provide helpful information and suggestions without pressure. Their expertise and high level of customer support are frequently praised. While one isolated encounter was noted as rude, the overall service is accommodating and attentive, ensuring customers feel welcome and informed. The store is a highly recommended go-to destination for future project needs, with many customers expressing they will definitely be back.
Great service very helpful thank for your hard work
April 2026
We had a good experience ordering from them online and picking them up in the store. We had extra tiles and we were able to easily return them.
August 2024
Very impressed with the expertise and level of customer support we received from Ben the assistant manager. Will definitely be back for future project needs and highly recommend.
