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August 2025 by George Heinz
Had a great experience- everyone was very friendly and helpful- it was clean and organized
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August 2025 by Joey Simmons
It’s currently 8:10 on a Friday, and no sign of an employee. Voicemail says they are open but shop is completely locked up. Waste of a trip.
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August 2025 by Carol Hoskins
Rushed to get here before the 4:00 closing on a Sunday afternoon and they had doors locked with no employees visible at 3:56. The open sign was up and at least 4 other angry people were at the doors with me. Now I have to make another 30 minute drive (one way) wasting gas and time because someone wanted to quit early. Not a professional way to run a business.
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August 2025 by A H
Closed 10 minutes before they were supposed to. There were multiple people trying to drop-off packages because hours were supposed to be until 4pm, but doors were locked.
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August 2025 by dodgedude1985
Always so professional when I go in and very helpful
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July 2025 by Stephen Reed
I agree completely with the reviewer before me. Employee #183452 at this store is a miserable beast of a human being. She was extremely rude and unpleasant with the customer before me, and she was extremely rude and unpleasant with me too. It's as though somebody locked her in a cage for her entire childhood; continuously expecting the next person she meets to treat her like garbage, and so her defense mechanism is to treat them like garbage before they have the chance to do it first.
Other than Employee #183452 being a horrible person, everything was perfect and amazing!
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July 2025 by Luke Michaels
Terrible customer service. The lady that met us was unbelievably rude and discriminatory. She immediately met me with attitude and refused to help me carry boxes in (even though I am unable to due to my disability).
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July 2025 by Gus Scheier
Love paying online for something, UPS not delivering it, then charging us for them to hold it and for us to pick it up on our own time! Super convenient!
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May 2025 by Jim Dean
Dropped off a package to be shipped the next day . A week later the package is still at this location . On top of it all I paid 50$ or more to have it packaged by UPS . Tell me what’s really going on at this location .
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May 2025 by Bobby Fritze
The scanner/copier is for employee use only so don't go here thinking you can scan anything.
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January 2025 by Ginny
I like this store especially when i have a shipping UPS label already printed and they accept your USPS mail. Its easy to walk in quick and drop of mail!
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November 2024 by Max
Worst customer service, waited in line for almost 20 minutes. Absolutely do not recommend ever using this UPS Store.
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October 2024 by karen s
oh my goodness, the man was so grumpy 😠
there are other ups stores I will frequent in future. It was pretty uncomfortable.
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September 2024 by Melissa Slumka
I made a return and received a receipt and was then charged again from Amazon because they said they didn’t get the item returned. I have contacted Amazon 3 times attempting to deal with this issue. I don’t understand how they can give me a receipt but then not send it out or lose it!?
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August 2024 by Greg Ingersoll
Sent a kitchen appliance to my son in CA. Late, dented, no packing materials. Payed decent money and we were really disappointed. Won't use this location again.