The UPS Store #3718 in Grand Rapids is a friendly, well-maintained location that offers a range of services including packing, shipping, printing, mailbox rentals, notary, shredding, and faxing. Customers consistently praise the helpful and polite staff who make the experience easy and enjoyable. Employees like Marisela, Shakira, Jannine, and David are noted for their excellent customer service, going above and beyond, even assisting past closing times. Visitors appreciate the store’s quick service, clean environment, and minimal wait times. Overall, the store is known for its caring staff, helpful attitude, and commitment to customer satisfaction, making it a trusted choice for various business needs.
Sadly they only had 1 clerk and a line of customers, but the clerk was very nice and helpful.
September 2026
Came in to get some last minute printing done for my daughter’s wedding after being turned away from other places. Martin was super helpful! Thank you Martin!!!
July 2026
Both guys are very nice, and helpful. I felt welcomed.
