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February 2024 by Former Client
They did not have the free ups packing materials but were more then willing to sell me a box.
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February 2024 by Ashley DeVito
Friendy and knowledgable staff. Ease of service use for all situations. Although they tend to be very busy, they are still efficient and attentive to each customer.
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January 2024 by Michele Thorson
I meant to post this a couple days ago, and now I am forgetting the two guys that helped me. I think Derek and the main one I can't remember his name, but they were amazing. Super helpful. It is such a busy store, yet they happy, helpful and made my life super easy by taking my package for USPS, too. A+++
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January 2024 by Danuel James
This specific store for UPS (3718) is the BEST UPS store that I have been serviced. The owner is soooo nice, caring and courteous. The service has ALWAYS been *TOP NOTCH*!!! 5 star all the way. The staff is professional, excellent at their job and will ALWAYS leave a POSITIVE impression in my mind and heart. Thank you!Sincerely,Danuel James
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December 2023 by Joshua A
8 people in line, 1 employee working the desk, one packing returns watching the line grow.
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December 2023 by Dave Nerz
Good service. When you are at the front of the line it feels like you are the only focus.
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December 2023 by Callie Radford
David Peters needs a raise. Line out the door and was still very friendly and helpful with each customer. I think a promotion should be a great start for 2024.
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November 2023 by Miranda
The man working the counter who has “owned the store for 20 years” is not a good representation of UPS and should undergo managerial training, be demoted, or let go completely. The last time I will visit this location. Please save yourself the trouble and go elsewhere.
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October 2023 by John Crankshaw
My first visit to this location and it went great. I had to drop off a return package which was prepaid by the seller who had provided a bar code prepay. There was one person ahead of me in line when the clerk serviced a telephone caller. It took several minutes and the line was 6-deep behind me when the call was done —it’s a busy location I guess. But the clerk swung into action and knocked out the customer in front of me and did my transaction in 15 seconds each and probably the rest of the queue too. Good place to ship.
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October 2023 by Jeff Schmitt
Courteous and quick assistance. Package handled well. Fast delivery!
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October 2023 by Blake Leighton
Service is smooth and it feels packages get where you need them to go when you want them to.
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October 2023 by Randall
The man working the counter who has “owned the store for 20 years” is not a good representation of UPS and should undergo managerial training, be demoted, or let go completely. The last time I will visit this location. Please save yourself the trouble and go elsewhere.
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July 2023 by Travis Davis
Great service and friendly staff. Will be using this store when I need to in the future.
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March 2023 by Nicola Schulten (Impeccable Equerry LLC)
I popped into this store to ship a package using my UPS account. I advised them I was going to prepare the label on my phone and email it to them to print. A man who seemed to be the manager showed up and said we charge $5 to print the label. I said "$5 just to print the label?". "Yup, service fee" he replied.No. Absolutely no way. Simply out of principle, and I walked. I am writing this from the car, outside the store.Just because I have an account, it looks like he wants to recoup MY savings for printing a label. Absolutely no way! How can you run a business like this? Customer no service.What a sorry state of a business model.
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February 2023 by sairam reddy
One of the ups useless store representative working here don’t have common sense and how to handle the customers teach him some manners.
