United States Postal Service
USPS,
Post OfficesHours:
1625 Walker Ave NW, Grand Rapids MI 49504 Hours
About United States Postal Service
The United States Postal Service (USPS) at 1625 Walker Ave NW is known for its reliable and friendly service. This location is dedicated to delivering mail and packages to every address in the country and offers passport services by appointment. Customers frequently praise the staff for their exceptional customer service and efficiency. One employee, Anthony, has received specific recognition for his helpfulness in assisting with passport applications, making the process easy and stress-free for customers. Other staff members, like Katie and Josie, have also been highlighted for their kindness and support during busy times. Overall, visitors report positive experiences, noting the staff's knowledge and willingness to assist, making this post office a highly recommended place for postal services.
Most Recent Reviews
August 2025
The other reviews about Anthony were absolutely correct in their assessment! He is amazing! Very reassuring and knowledgeable about the process. I was overwhelmed and unsure when I walked in, and felt a lot better when I walked out!
Thanks, Anthony for your help and understanding!!! Truly appreciated!!
April 2025
Everything went fine, don't know why it's rated so poorly
March 2025
Anthony is amazing!!!!!!!!! Seriously the best customer service I’ve ever received. He was quick and helped me SO much getting my passport documents filled out and pictures taken all while making sure I didn’t struggle since I had my toddler with me. He made this process so easy for me, thank you Anthony!!!!!
More Comments(69)
Nearest USPS Stores
- Grand Rapids, Michigan
