Verizon at Grandville offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the helpful and friendly staff, with many reviews highlighting exceptional service from team members like Terra, Ashley, Ella, Sean, and Antonio. They are praised for making customers feel welcome, providing clear explanations, and going above and beyond to ensure satisfaction. The store provides convenient options for online orders, including in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Some customers mentioned issues with WiFi connection during phone transfers, but overall, the staff's dedication and excellent service make this Verizon location a highly recommended choice for mobile and internet solutions.
Quin is is very helpful and he resolved my issue super fast!!! He explained what was wrong with my phone and fixed the problem in about 2 minutes!! He did an amazing job explaining things in a way that I could understand, and I gladly recommend him!! Verizon is blessed to have him on board.
January 2026
We went to get a new phone and Jay helped us. She was terrific. I was so impressed with the experience. Honestly getting a new phone is usually stressful and she just made it so easy. She is very friendly and knowledgeable. Thanks again, Jay!
October 2025
Ella was so helpful during my visit! She made upgrading my phone so much easier than I expected. I’ll be coming back soon to get my son a new phone — and I’ll definitely be asking for Ella again!
