CVS has received mixed reviews from customers. Many appreciate the professionalism and helpfulness of the staff, particularly highlighting a staff member at the pharmacy who provided excellent service during a prescription issue. Customers have noted the friendly and articulate customer service, as well as the positive experience with a supervisor who helped them understand store policies. However, there have been some concerns about the attitude of a new cashier, who was described as unfriendly and unprofessional, with an incident involving shedding hair over items causing dissatisfaction. Overall, while many customers enjoy shopping at CVS and value the diverse talent within the team, there are areas for improvement in customer interactions.