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“I stopped into the AT&T store in Grosse Pointe Woods to switch my service from Verizon, and I have to say this was one of the best mobile provider experiences I’ve ever had. I first worked with Dalton, and then with Alec and Oz, and the entire team was outstanding from start to finish.
What really stood out to me was the realness of everyone there. No pressure, no upsell games, no confusing answers - just honest, straightforward people who genuinely want to help. It was easily one of the most simple, smooth, and transparent transactions I can remember when dealing with a phone carrier.
Usually, these kinds of experiences feel a bit… icky. You know the vibe—not quite “middle of the mall kiosk,” but most stores definitely have shades of that energy. This place was the complete antithesis of that. It felt clean, direct, and refreshingly human.
Without a doubt, I will recommend this location to anyone looking to switch or upgrade. Their ease of transaction, professionalism, and authentic desire to help customers is truly top-tier.
A+ team”
“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“Went there yesterday morning, in and out in 20, maybe 25 minutes, replaced the screen on my iphone 11 for pretty cheap, and its been working great so far. Definitely recommend, very friendly also.”
“Huzefa U is an exceptional customer service agent. He not only took care of me, but also gave an excellent plan to my wife and with a premium phone and also helped me reduce my bill. He saved me a lot of money and gave me brilliant service today and even in the past. I will always come to him for all my internet and cellphone needs always. Thanks Huzefa for taking care of all our needs and being so patient and humble. Love you and your service.? % satisfied full points to Huzefa <3”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“I dreaded my Verizon appointment given past experiences, but Stewart M. was knowledgable, professional, and patient. He capably managed multiple customers and personally gave each person his attention and answered all questions. Stewart could write the book on customer relations.”
“Great service and super friendly staff. They fixed my phone screen protector for free, which I really appreciated. Definitely coming back and would recommend to anyone needing phone repairs.”
10AM - 7PM
20520 Van Dyke Ave ST, Detroit
Mobile Phones
“Great and clean establishment, the owner was very nice and got me top dollar on my 17 pro max sealed I brought in to sell! Also will be returning to purchase a couple things! They are Located at 8 mile van dyke”
“Jay is one of the best that helped me a lot on my account and troubleshooting for my phone. He deserves great recognition and I’m very thankful for that! I hope this reflects on his performance review! More power Jay! Appreciative, thanks!
-Oliven”
“Came to the store today and was greeted by Tina first let's start with customer service it was a 100 out of 10 she is a sweetheart so very helpful I needed to switch my phone service and didn't know what to do she took the time and helped me do everything I definitely recommend Boost and I will be back go and see her she will help you get everything you need”
“Jack (guy with the glasses) is the man! 100% Amazing service. He was knowledgeable on all phones and services. I came in with my old phone and stopped working. Jack showed the selection of phones and explained the difference between each and every single one of them. Once I made my selection on the phone, the rest was smooth sailing from there! He also threw a great bundle deal on case and screen protectors. He also transferred all my contacts from my previous phone to my new one. I am very satisfied with the service. Any time you stop in 5800 Caniff street, look for the guy with glasses! :)”
“My son and I switched carriers and bought new phones recently. We came to this store and our experience was great! OJ is a great asset to this branch. He was very kind and helpful! I highly recommend them! Thanks for a smooth transition!”
“A+++ service! Talk to Ray. He's a nice guy and honest.
So far so good. 5g fast internet, clear talk.
Way better than At&t. And half the price.”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
8:30AM - 7PM
35050 Mound Rd, Sterling Heights
Mobile Phones
“My experience at FWZ wireless wholesale was wonderful! The staff were all Super friendly and very trustworthy. I was surprised how fast the service was and I was highly satisfied with the outcome! Their prices can’t be beat either! This is the only repair shop I will ever go to again! They also have every accessory you’ll ever need! Thank you again Fady & staff!”
10AM - 7PM
26489 Hoover Rd, Warren
Mobile Phones
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
10AM - 7PM
12000 Gratiot Ave, Detroit
Mobile Phones
“Rj was so helpful! I had 5 phones that needed to be fixed, some with broken screens and others with water damage and he was able to fix them all before they closed at 7pm and I came to drop them off at 2pm! Amazing service and care!”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Rob is amazing he’s going to help you everything you need and more…. Great customer service, excellent people skills❤️? Thank you Rob for being a pillar in our community”
“The only place I come to buy my phones is this location. Me and my husband refuse to go anywhere else, and that is because of the young man Jackie who always takes care of us. I have bought all my phones from him and he continues to give me the best deals and is always working with me with any problems I have. Jackie never will disappoint!!!”
“Amen was such a great help got me a AMAZING DEAL on a iPhone 12 and helped me and my family by putting on our screen protectors cleaning the old phones and setting them up for us highly recommend coming here amazing customer service”
“I went in for a new phone and Matthew went above and beyond in customer service. He is very patient answering questions and we are repeat customers who would never go to any other store. If you're looking for customer service this is your place.”
“Amadeo helped us upgrade our phones and understand the costs associated with each decision. We really appreciated his help and expertise to walk out with our new devices in under 1.5 hours.”
10AM - 7PM
18136 E 10 Mile Rd, Eastpointe
Mobile Phones
“Went there to have my 12 pro max back glass repaired. Went home and found that my flash light wasn’t working called the next day and tucker was more than happy to have me come back and fix it and took 100% full responsibility. came back after it was finished and found there was bubbles in the back glass the same day he took it back in and went through and fixed it with 100% responsibility on him and was more than happy. Come here if your in the business of not being scammed.”
“Angelo was very helpful and helped me learn how to use my phone. He has more patience and explained the phone better than anyone I've ever met. On a scale of 1-5 he gets a 5!”
“I have been getting my phones at this location for a very long time. Nancy is an outstanding employee there that greets you with a big
smile. She goes all the way in making sure that when you leave you are satisfied and your problems with your phone is resolved. She also takes the time to walk thru with you if you are buying a new phone to answer your questions as well as the best phone that would meet your needs. Don't just take my words go there and meet Nacy for yourself.”
“I've been to many places and this is by far the best experience I've had purchasing a phone. Brian really went above and beyond to make sure I was satisfied and at a great price. I will recommend to all friends and family”
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“Tom was a great fit for me. He helped get ads for apps off my phone. This was alot of work & all the ads disappeared. He gave me discounts on streaming services. I appreciate all the time spent by Tom.”