Verizon
Cell Phone StoresHours:
19307 Mack Ave, Grosse Pointe Woods MI 48236 Hours
About Verizon
The Verizon store receives positive reviews for its helpful and knowledgeable staff. Customers appreciate the friendly and patient service provided by employees such as Tom, who helped remove ads from apps and offered discounts on streaming services, and Elethia Cooper, who promptly addressed issues with a friendly attitude. Others, including Chris, Al, Zack, Kym, Nick, and Justice, are recognized for their expertise, efficiency, and ability to make the experience stress-free. Many customers mention that staff members take the time to explain bills, resolve difficult issues, and provide useful information about phones and plans. The store is praised for its quick service, especially when customers walk in without appointments. Overall, the staff’s professionalism and helpfulness make the Verizon store a highly recommended place for assistance and service.
Most Recent Reviews
February 2026
Tom was a great fit for me. He helped get ads for apps off my phone. This was alot of work & all the ads disappeared. He gave me discounts on streaming services. I appreciate all the time spent by Tom.
February 2026
Elethia was wonderful! Friendly very competent and timely!
February 2026
Exceptional service! Walked in without an appointment on Saturday and didn’t have to wait. Chris was knowledgeable, efficient, patient, and made the entire experience stress-free. I highly recommend this store to all Verizon customers!
More Comments(66)
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