Staples in Grosse Pointe, MI serves a diverse community of small businesses, remote workers, parents, teachers, and students. The store offers a range of services including printing, shipping, technology, travel, and recycling, along with products essential for work and learning. Customers appreciate the knowledgeable staff, especially for advice on office equipment like printers. The store is well-organized, and many find the prices competitive with online retailers such as Amazon. However, some reviews mention concerns about cleanliness, describing the store as dirty and poorly maintained. Despite this, customers often praise the customer service, noting that staff members are pleasant, helpful, and willing to go the extra mile for questions or product searches. Overall, Staples is viewed as a good place for office needs, offering both products and helpful service, making it a useful resource for the community’s work and learning requirements.
It’s great to have a neighborhood store that offers excellent service and has a lot of what I need that I can only not get quickly, but also see what I’m buying.
June 2025
This is the most filthy store I have ever been in. Clearly not maintaining air handling systems or vacuuming the carpet. Dirt and dust everywhere. Carpeting is filthy. Dust falling out of the air vents on the ceiling. Basic building maintenance not being done.
May 2025
Thus was my second time returning, my device. I didn't understand why it wasn't performing like it did from the first adjustment. They took it and took care of me. Greatful