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February 2024 by stephscrazy05 boyer
Noteworthy details: Staff was great. House keeping was great. It was so quiet and nice.
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January 2024 by David Gaval
I absolutely loved it. Thanks for making it such a great
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January 2024 by JMT Longlake
Always wonderful. Lower service rating because of woman working morning desk.Rooms: Spotless. Comfortable bed. Could have used a box of tissue in room.
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January 2024 by Zahne Macklin
Brandon was working the front desk/reception at night and was extremely helpful and patient w all of my questions! Great customer service!
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January 2024 by Deb Garcia
Have stayed here on many occasions thru the years and always have a good experience.Rooms: Rooms are nicely furnished, clean and comfortable
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December 2023 by tara walker
Unnecassary chargesI have stayed at this establishment several rimes over the years. I am a platinum member. Staff has always been fantastic until this visit. I recieved a message...Date of stay: December 2023
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December 2023 by Tara W.
Unnecassary charges I have stayed at this establishment several rimes over the years. I am a platinum member. Staff has always been fantastic until this visit. I recieved a message... Date of stay: December 2023
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December 2023 by Bill B.
Very nice hotel. Easy access from US-23 and M-59. The pool area is simple and very clean. The room was clean and nicely decoratedBreakfast was good and well stocked. Excellent night's sleep.
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December 2023 by Kim Taylor
The pool was ok. The rooms were nice but during a 5 day stay, it would have been nice to have new towels, or the garbage taken out....anything. There was one tiny garbage can in the room. We took out garbage out to a larger garbage can outside, which was also never emptied. We had to use a grocery bag to get ice. The rooms are on the outside of the building, and the pool is also in a separate building.
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November 2023 by Mark Roth
Breakfast was not bad. More than half our 8yo girls soccer team cut their feet up badly on the bottom of the pool! And the room smelled like a wet dog that someone lit on fire! The only reason I'm not giving 1 Star is because it didn't have bed bugs that I could see. I will give credit to the front desk lady with the red hair. She was very kind and busting her hump trying to serve a large number of people. And the lady running breakfast was very kind and kept up with a bunch of 8yo and 9yo kids serving themselves breakfast! But unfortunately, most of our rooms smelled like old hockey equipment covered in cigarette ashes. And the heater smelled even worse when we turned it on so my daughter and I froze at night.
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October 2023 by Joslyn Hayes
This place is consistently amazing! Beds are comfortable and clean and the breakfast is top notch!Went to a different motel and I won’t be making that mistake!Please stay here everyone is nice and they care here!
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October 2023 by Katie Lewis
My daughter and I stayed there last night and I have never been so disappointed in a Best Western. When we entered our room there was a lit candle to cover the very intense smell of smoke. Keep in mind, we were traveling and exhausted and it was their last room. You could hear every little noise outside and someone slammed into our door in the middle of the night. My daughter and I were so exhausted by the lack of rest we had that travel was so difficult today. I would not recommend staying here at any price let alone the $169 that I paid.
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September 2023 by Theresa Mcmullin
Everything was very nice. Beds are comfy. Room was clean. Parking our truck and trailer was easy. They have a lot for semis. The breakfast was great. Plenty of choices. We had hot breakfast that consisted of eggs, bacon, and biscuits and gravy. The only complaint I have is I reserved our 2 nights stay three days ahead of time and asked for 1st floor. We have our dog with us and it's a lot easier. They didn't reserve anything for us until we arrived apparently because they said there's no room left on the 1st floor. I was not happy about that. Being a member should account for something. Plus 3 days in advance too.
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September 2023 by Debi Guzman
Rooms were nice, customer service was very good. Full breakfast very nice. Variety of rooms - queens, suites, sauna/king, connecting rooms. Location was easy on and off. One sign easy to miss but once you knew where it was always easy to find.Rooms: Variety of rooms - In our group we had connecting rooms, double queen, double queen Suite, king saunaFood & drinks: Had nice full breakfast - variety eaçh be day. Biscuits and sausage gravy, bacon, eggs, potaoes with every day: waffles, cereal, yogurt, toastable bakery items, etc to sausage, potatoes, eggs, waffles and all the daily items
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September 2023 by Niko Smrekar
The hotel is clean, with corridors on the outside. The service was helpful and friendly. As far as location goes, it is very convenient to the freeway and the shopping (there are a Kroger and a Target in walking distance). The drawback is that the town is a half hour from Detroit suburbs. Doable, just not convenient.
