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July 2023 by Nathan Martin
They tried to tell me I needed my engine needed to be replaced. I went to another shop and they said the engine itself was fine and I just had an oil leak, so they replaced where it was leaking and I was good to go. So what was that engine business all about? Also, the lady who answes phones was very rude
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July 2023 by Kyle McClain
Bob is great. Took my van there and he found the problem and got with me promptly. I highly recommend big country
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March 2023 by Tim Haas
I had never been there before but was treated like family. helpful respectful and knowledgeable. they helped fix the problem and help save money. big country will definitely be getting all my business. a big thanks to them for all the help definitely a 6 star review from meService: Auto maintenance
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March 2023 by Damian Santiago
Very friendly and usually always have what ya need. I drive all the way from Ohio for my Chevy parts.
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February 2023 by Ben Weekley
Well this is the third time using the sorry mechanic. 2 out of the 3 times they broke things that didn't need replaced and I was left responsible to pay for parts and labor. I would recommend staying away from this 2 bit mechanic.Sir, you were paid to replace an alternator that failed. The mirror was hit that night as we set in the car awaiting a tow. I'm not sure how you care for an alternator that's a year old. The simple fact is that you garage probably has one decent mechanic and a shop full of guys breaking people's things. Obviously by my review warning people away there's no need to ask me not to come back you will never see another penny of mine, and hopefully wheen people read through all of your review they will see the same recurring issues and take thier buisness to a real shop.
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November 2022 by James Booher
Just hands down best service iv ever had . They really care about your needs its the only place ill take my vehicle Iv been to most all the other shops in the area and by far this shop is the bestServices: Transmission
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October 2022 by Travis Beaman
Took in my transmission and had it rebuilt was generous with their pricing understandable and very helpful very knowledgeable in my situation of a rebuild and couldn't be more happier with the results 100% recommendable
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September 2022 by Kimberly Ritchie
These guys are very professional and did a great job installing a used motor into my suv, they also replaced my a/c lines and I'm extremely happy with them!!! Won't go anywhere else but Big Country!!!Services: A/C installation & repair
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September 2022 by Seth Elder
My mom's care has been in there for about a month and they kept giving her excuse and lying to her
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June 2022 by Alan Stiver
I TALKED TO THE OWNER.. THERE WAS MUCH CONFUSION AND MISCOMMUNICATION. THIS IS BEING CORRECTED. THANK YOU BIG COUNTRY FOR TURNING AROUND MY OPINION!!!!Had to give one star for review to appear. DO NOT USE THEIR SERVICES. I was quoted a few months back at $275/280 for a tune-up. A little high, but Glory to God has a longish wait list. After work was done they are charging me $700+ for a simple tune-up. I could have did, but it was a gift so I took it to them. Now I am out a vehicle until I come up w/that outrageous price. I will never be back, and I will continually tell everyone I know DO NOT GO THERE!!!!Service: General repairs & maintenance
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May 2022 by Alan S.
I TALKED TO THE OWNER.. THERE WAS MUCH CONFUSION AND MISCOMMUNICATION. THIS IS BEING CORRECTED. THANK YOU BIG COUNTRY FOR TURNING AROUND MY OPINION. FORMERLY WRITTEN; Ungodly! $700+ hundred for a tune. I was quoted $275/280 a few months back. Took it there because the cost was a gift, or I would have done it myself. After the work was done they want to charge me over $700 for a tune up! I could've bought a beater for that much! Gave them 1 star because that is the lowest I could choose!
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April 2022 by Chad Gendron
These guys always make sure I'm taken care of and do quality work. It's also nice to go to a repair shop where I know I'm not going to get swindled out of more money for fake repairs.
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April 2022 by Chance Cain
These guys are great hard working all American mechanic's.
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February 2022 by J&K Boyd
Just hands down best service iv ever had . They really care about your needs its the only place ill take my vehicle Iv been to most all the other shops in the area and by far this shop is the bestServices: Auto engine diagnostic
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December 2021 by Barton Spradlin
Was a great experience took care of my problem..I would recommend to friends and family
