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October 2023 by Raven Simon
The staff here is saved my life. As a single woman who drives all over the state for real estate..my battery died at a gas station in Battle Creek, as I was headed to the Hillsdale area. After a nice person from the gas station jumped my car, I nervously called the Jeep Dealership in this area and told them my predicament. They were calm and gracious, and got my car in immediately. Within two hours, my car was back to its healthy self and I felt reassured I could make it back to Grand Rapids that day. The only shocker was that the battery cost almost $375! (But.. worth getting home and worth the service.)
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July 2023 by Dallas Riffle
The whole team was fantastic from start to finish! Shondell was the best A plus customer service, thanks guys!
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June 2023 by Don Thompson
I would like to Thank Ryan Seymour and Austin for their professional and unwavering patience while working with us on our new Lincoln MKZ. They stayed after closing to finalize everything for us, on a Friday night, and I know they both have family waiting for them to get home. Nothing but respect and gratitude for these two men putting the work in.
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June 2023 by Jennifer Kyser
Great service, Great selection of vehicles, and prices are ?? ask for Ryan Seymore, he is your guy!
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June 2023 by Dawn Cuyler
My Jeep Cherokee was overheating when I took it in. The parts were not in until the next day. They sen Avery pleasant young man to take me home to Homer and returned the next day to take me back to retrieve my car. It running great. Thank you for the excellent service!
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April 2023 by carol vangompel
Prompt service. Friendly staff. AND they cleaned the car wash spots off my windows and side mirrors....even though they only worked on my trunk. Over and above customer service!!!
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November 2022 by Douglas Woods
It took a while (seems to be the sign of the times) but they got the job done within a reasonable price. I'm satisfied with the completion of job on my Ram ?
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October 2022 by Lisa Young
The actual manager was not a nice person!!! I was unhappy because the vehicle was falsely advertised. I realize this not even 20 mins after the sale I was willing to loose money. He was very arrogant and even suggested I lied.. I feel as though if I was a different skin color things would have went differently.. he spoke to me as if I was nothing when I just gave them almost 30,000. at this point I’m ready to loose more then 8,000 because I just don’t want to even drive a car from the dealership..
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September 2022 by jns m
My husband took my car in for an oil change and came home with a Jeep he was test driving! They offered a fair price for my car and we brought the Jeep home. The sales person was great to work with. We always take our Dodge and Jeep here for servicing. We've been going there for years. They have a great service team and office staff.
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July 2022 by Kathy Harris
Service department squeezed us into a 1 hout appointment on a Friday afternoon and were able to repair our power window and door handle on our 2005 sprinter van. Much needed repairs! Good service and price. Thank you.
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July 2022 by Mark Fowler
Hillsdale Chrysler dealership I admit is a gem among common stones. My experiences with them have always been positive. I don't go easy on the automotive business no matter if it's dealers, aftermarket, repair, parts, etc....
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June 2022 by Katie Levitz
I traveled from Indiana to utilize this dealership-- this is the first review I have written because they were that easy to work with and made my car buying experience phenomenal.If you get the opportunity to work with Lee Williams, I cannot speak highly enough about him. He worked quickly with me on the phone, kept me updated throughout our process, took my calls on his day off and truly was excited about my purchase! I wish I could give him more stars for an outstanding buying experience and his contagious personality. I highly recommend this dealership, their team and especially Lee Williams!
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May 2022 by Jamie Loboschefski
great dealership, haven't got the car yet but Scott was great and helpful.
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April 2022 by Kalyn B
Shondell was amazing to work with for the purchase of our GMC Acadia! Had a great experience at Cronin Hillsdale!
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March 2022 by Rob Hill
I recently drove miles in every direction of my home to buy a Jeep. Toledo, Ann Arbor, Jackson, and between. I found Cronin Jeep in Hillsdale online. I called the dealership and talked to Shondell. I couldn't remember ever having been to Hillsdale. First thing the next morning, I drove to Cronin to test drive my 3 favorite picks. The fact they had 3 low milage Jeeps that I liked, and the fact they were priced reasonably, was surprising to me. I'm very happy with the time and patience my sales assistant Shondell had through the buying process. She had the vehicles pulled into the shop and ready to see and drive when I arrived. It was about 10 degrees outside that day, so the warm cars were much appreciated. It takes time to make a decision. Not to mention, I had my dog sitting in the chair next to me at her desk. Shondell allowed me the time I needed to decide, without pressure. I recommend if you are looking for a fair price, and great service, call Shondell...she will do you right.
