“Brother helped me out after listening to my situation rather than looking at me like an opportunity for a come up. There will be situations where repairs are expensive but that's always relative to what needs to be fixed. This shop keeps it honest and looks out for others.”
“Very reasonably priced and very personable. Do a great job with the customer service. I had some work done here recently and not long after it was finished there was an issue with a clamp failing in the area they had been working. They took responsibility right away, got me in the next day, and dedicated a technician to only my car to fix the problem as quickly as possible. Running great now.”
“I’ve been to 3 different dealerships and we never received the care & professionalism like we did here! Chris was phenomenal!! Highly recommend to be serviced here.”
“What a great place to bring your car. Very thorough without being "sales-y"! Ladies, come here if you want to be taken care of and not oversold. Oil change and solved my squeak, I feel safer. Brought me to work and delivered my car to me. Glory to God is wonderful!”
“Jeep broke down. Came and got it within an hour. Owners wife knew i was camping so picked me up to go get it when it was done. In a very nice mustang. I should also add they quoted me a price for what I thought was wrong. The final bill was less than quoted. That's honesty!!”
“These guys are the absolute BEST. I've been getting cars and machinery fixed for 40 years and I can tell the good ones from the bad ones. I run really old vehicles and Big Country's is always ready willing and able to keep my old junkers running. Great attitude and super fair prices. Only place I ever go where I feel like I am consistently UNDER-charged. Best place to get older and newer vehicles repaired in Hillsdale County.”
“Incredible mechanic! Greg at Gene's is very kind and personable on top of getting my old as dirt Honda Element drivable and safe again. I will always take my car to this shop and no where else. Thank you guys!”