DoubleTree by Hilton Hotel Holland is a hotel with a rich history and a charming, historic feel. The opulent foyers and grand high ceilings reflect its past grandeur, creating a unique atmosphere. The hotel is quiet and away from busy streets, making it a peaceful place to stay. Guests often praise the friendly and helpful staff, especially the front desk team and those working at Coasters Lounge, where service is consistently appreciated. The service from staff members like Jeff and Lindsey is highly recommended. However, the hotel shows signs of age, with rooms that are old and worn, and some missing amenities like a hair dryer and coffee maker parts. Housekeeping services are sometimes inconsistent, with missed tasks such as refilling coffee or making beds. The parking lot and back entrance are dark and feel unsafe at night, though inside the hotel, guests feel secure. Facilities like the saltwater pool and hot tub are enjoyed, though the bathroom nearby may need cleaning. Overall, the hotel offers good service and a welcoming environment, making it a memorable stay despite some dated features.
Food was awesome and service from Lindsey at Coasters was top notch!!
December 2024
I've been coming here for work every week for the past 6 months. I always feel welcomed by the friendly staff at the front desk and appreciate the great service from Lindsey at Coasters Lounge.
November 2024
Disappointed! Not what you expect from a doubletree! The door to the room was in disrepair, felt unsafe, didn’t fit properly and was clearly repaired more than once with putty! I looked at other doors near our room and they looked similar. Janky. The glass door to balcony had an old lock. Hotel was old and outdated.... read full comment
Cuisines: Burgers, American, Sandwiches, Hot Dogs, Omelets
Specialties: American Restaurant, Patriotic, Value Menu, American Food, American, Grand Slam, America's Diner, Pancakes, Skillets, Turkey, Holidays, Dishes