3 experiences over the last few years and all of them similar. Workers talking or in their phones behind the counter. Not greeted or even spoken to, even though the store was not busy. Plenty of other shoe stores that want my business.
February 2023
I stopped in to try to pick up a new pair of shoes. I found a few I liked but when I went to try them on there were none in the box. I walked up and down the men's shoe aisles for about 10 minutes with no help. I saw one employee in the store standing at the register. I would assume it would have been easier to just shop... read full comment
December 2022
Went through ten pairs of boots. All don’t match or badly manufactured. I would’ve went home with mismatch if I didn’t look first. Then the lady couldn’t explain the birthday reward. Then had an attitude. Not a good experience
At SHOE DEPT. ENCORE, you can find brand-name shoes, the latest trends, handbags and fun accessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.