The Shipping Department is a welcoming and helpful business known for its excellent customer service and friendly staff. Customers appreciate that the staff is polite, calm, and super nice, making each visit a positive experience. The store offers a variety of cool items and gifts, along with beautiful interior decor and a pleasant smell. They do all the packing and help customers find the best shipping rates and methods, making the process easy and stress-free. Many customers have become loyal, choosing The Shipping Department over other shipping stores like FedEx or UPS. The business is also praised for its teamwork, helpfulness, and the quality of products like custom-sized heavy-duty boxes. Overall, it’s a favorite spot for shipping needs, gift shopping, and enjoying a friendly, clean environment.
Great people and service. Made shipping super easy.
May 2026
I absolutely love the shipping department! Serena was so kind and so willing to help! Will never go anywhere else!
January 2026
Fantastic customer service. Twice now I've dropped off returns there and it took about 10 seconds. For the second one, I hadn't even bagged it! They gave me a free 'gently used' bag and I was out the door before they even had put it in the bag. Totally awesome!