“Despite being limited on stock due to the end of the season, the staff at Downwind (specifically Tosh) went out of their way to help get me out on the hill. Good advice on fit, tons of patience as I tried on multiple combinations of boots and insoles, and an incredibly helpful attitude all around.
I can’t overstate how helpful and positive my experience at downwind sports was, they got me out skiing on one of the best days of the year at Mount Bohemia when I should have been stuck in the chalet with my broken snowboard.
Customer for life.”
“Needed shoes in a mini emergency. I wear an uncommon size. The store not only had my size, but in several appealing styles as well. The staff was very friendly and helpful.”
“Wanted to buy a pair of skates. The staff was very professional and patient and helped me try the skates they have in stock
Eventually I purchased my skates from them for (1) supporting local business (2) their professional service and (3) having an enjoyable conversation with that sales guy”