Bob Maxey Ford of Howell is a one stop shop for all vehicle needs, offering a great selection of new and used vehicles. They also provide custom orders on new vehicles. The dealership is known for award winning service and low pressure sales staff. Customers describe the entire staff as friendly and easy going, with no pressure. They are called kind, knowledgeable, and the kindest people ever met. The building is extremely clean with a super nice waiting area. Reviewers have had great experiences buying used trucks, noting impeccable service and attention to detail, with the dealership going the extra mile. They are also recognized as a great place to buy a truck, with helpful staff from salesman to financing, who answer questions and show how to work everything. The service is described as great and delivery prompt. The staff is genuine, professional, and customer service oriented, being upfront with no surprises at closing, making for a pressure and stress free process.
Bob Maxey has always been thorough in warranty repair of my new Ford Maverick. John Beavers is a service advisor who is always been courteous, prompt, and thorough.
September 2024
Everyone was friendly and polite Very professional. Tina was great.
September 2024
Just bought a used truck from them. Steve Azar was great to work with. The service and attention to detail was impeccable. They replaced worn suspension parts and tires yet did not raise the price to me. They truly went the extra mile.