Kohl's is a popular retail store that offers a wide range of products including fashion, footwear, beauty products, and home decor. Customers appreciate the store’s frequent sales and Kohl's Cash, which help them save money. Shopping is made convenient with hassle-free returns and free store pickup options, whether in-store, online, or through the Kohl's App. The store carries favorite brands suited for both active and casual lifestyles, making it easy for customers to find items that fit their personality and budget. Many shoppers have expressed satisfaction with their purchases and the ease of returns over the years. The staff at Kohl's are generally helpful and friendly, with some standout experiences, such as helpful cashiers and attentive managers. One manager was praised for going above and beyond to assist a customer in a time of need, showing genuine care and kindness. However, some customers noted that the stores seem to carry fewer sizing options now, possibly due to a focus on online sales, and a few have found the prices to be on the higher side. Additionally, there have been occasional issues with customer service, such as delays during returns or rude interactions, but these appear to be exceptions. Overall, Kohl's is recognized as a store that values community, inclusion, and making shopping a positive experience for its customers.
Kohls in Howell has a very friendly and helpful staff. I really enjoy shopping there. Their line of products is of very good quality in my opinion.
July 2024
A little pricey. I don't get your rewards coupons in the mail anymore at my new address. A met a new cashier and she was soooo helpful at the Howell store. Thank you for letting me pay my credit card at checkout. Wonderful idea!!! Thank You Kindly!!!! ???
July 2024
Shopping in store at this Kohl's is always better than most. It's disappointing that the stores aren't carrying as many sizing options anymore now that most of their revenue comes from online sales.
