Metro by T-Mobile at 2473 E Grand River Ave offers a wide selection of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, knowledgeable, and helpful, often taking the time to show customers various phone options and ensure they select the best device for their needs. Customers appreciate the excellent customer service, with some receiving assistance even when payment systems were temporarily down. The store has been praised for its clean setup, with staff willing to work with customers to set up their phones and pay bills easily. Many customers have been loyal for years, highlighting the staff’s positive attitude and willingness to go the extra mile. Whether upgrading a phone or paying a bill, visitors consistently mention a positive experience and high satisfaction at this store.
Great service works with me and treat customer great
December 2025
Hands down best experience I have had buying a phone. Shoutout to Nick who helped me lower my bill coming over for Verizon with virtually the same plan and even hooked me up with internet.
December 2025
Huge shoutout to Nick! He helped me upgrade my cellphone and managed to lower my phone bill at the same time. He was patient, knowledgeable, and made everything easy. Thank you, Nick!
