Highly recommend. I had a difficult situation with my phone and previous carrier, but Matt H was very patient and knowledgeable and assisted me at great length to resolve the situation and I am a very happy T-Mobile customer now. Grateful!!! :)
January 2023
Shout out to Mike at the store! I had a warranty issue that the 800# customer service rep could not resolve for me due to her being so new.I called Mike at the store and explained the issue and he resolved the issue "immediately"!!Best customer service I have had from any retailer in a very long time. Thank you Mike!
March 2022
We have the privilege of dealing with Michael and Cris today on exchanging out our phones. They made it a seamless transaction. Professional inconsiderate service it’s displayed the whole time we were there. Thank you for everything.