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“I needed a vehicle immediately and I contacted them and was glad to hear that they had two vehicles available. The young lady that assisted me was helpful and informed me that of the three day rental requirement. The documentation was quickly completed and I was on my way.
So that things are clear, the title speaks volumes regarding the vehicles. My rental did run, heat was functional however the vehicle was a wreak. Vibration was felt from one of the tires on the right side (panel light illuminated r/t repair indicated), seats were filled with crumbs and covered with plastic, interior was stained (one spot may have been blood), and the front exterior showed that an obvious collision had taken place. The scent of smoke could be smelled and the two hanging tree air fresheners were unable to totally disguise the odor. A three (3) day minimal rental was required otherwise I would have returned it sooner. I would still say that the service was great but the car was a Wreak.”
“I’ve been coming to Mel’s for about 12 years now and they have always done good work. I’ve never had an issue with any of their repairs so I would say they’re very reliable! Friendly service as well(:”
“These guys are the absolute best. I’ve kicked the can down the road with a rental truck for several weeks while my dealership fleeces me. They’ve always been understanding and extended my rental out whenever I need it. The prices are great, and the staff are amazing.”
“Absolute lifesavers! I had a terrible experience with the Saginaw store—they misled me and made my moving day completely miserable. I walked into the 7 Mile Road location stressed and exhausted, but the staff here was beyond kind and friendly. They listened to what happened, fixed the mess the other store created, and truly turned my day around. It takes a lot to put a smile on someone's face in the middle of a stressful move, but they managed to do it. Highly recommend this location for their amazing customer service!”
“this was 1st time renting trailer. I rented a 5x8 trailer for camping gear for the weekend, was a lot cheaper than buying one. The employee at this location on old goddard rs in Lincoln Park was very helpful and very nice. this will be only place I rent any U Haul from. I definitely recommend this place if you need any rentals.”
“Not only is Doug (Owner) very personable, but he and his team were very prompt, and moved me from a second story condo in Trenton to my new home in Allen Park. Great Job, highly recommend.”
“Jamil was extremely knowledgeable! He made sure everything was accounted for and accurate! He is friendly, very knowledgeable and professional. He carefully reviews my documents and looks for any new deductions which could apply. I just have confidence that my taxes are done correctly.”
“These ppl went out of their way to help the company I worked for to rent us a van. They were super polite and very respectful and all so helpful. It was a very wonderful , pleasurable, and super efficient experience. If all U-Haul stores were like this one the world would definitely be a better place. Thank you guys, you all made my day on that day.”
“I was so stressed out on my recent move during the Xmas holidays but the gentlemen that serviced me both days were so friendly and accommodating. Have used U-Haul for over 20 years in Michigan, Texas and California. Never had a complaint. Used both trucks and storage (Manvel TX and Detroit MI). No complaints here.”
“Owning a small business can be very stressful especially when one of your vehicles break, However we have been renting from this penske location everytime we end up in that unfortunate situation. Penske makes the process fast and easy with great rates. Everyone there is super helpful and nice. 5 stars”
“I usually just go there to fuel up, and the fuel attendant ( sorry forgot his name ) is pretty cool, but yesterday I had to return the rental and pick my truck. The girl that help me was named Sarah, she had one of the most wonderful demeanor that I experienced in a long time. Actually she brightened up my day with upbeat personality.”
“Mike and the team were great. I brought in one truck for minor issues. While there, Mike noticed another issue that required swapping trucks. They went above and beyond getting me in another truck. Thanks to them, I can now continue my run safely!
Keep up the good work guys!
Steve”
Open 24 hours
2821 Fort St, Wyandotte
Truck Rentals
“Nothing really separates it from any other gas station but I have nothing bad to say. It has extra parking and a U-Haul neighborhood dealer inside, I also like the way the gas Lanes are set up”
“Staff was very helpful and accommodating for a last minute rental. The UHaul we rented was incredibly clean and well maintained and everything was taken care of and hooked up for us. They went over everything and quickly answered all the questions we had.”
“Our truck was picked up in Jasper, GA. Though it was the Jeep - Fest, the stag was extremely professional and kind. We dropped the truck in Allen Park, MI. That staff was just as professional and kind. I recommend Penske to all who have to relocate.”
“Juan is gold!!! Not only was he great and attentive but he took the time to teach us how to drive with a trailer attached AND REVERSE! So nervous at first but now feeling confident! Thank you bunches Juan 10/10”
“Had my dry van ready and staged to pick up in a easy to reach location as soon aa i arrived,seemingly friendly staff as well,location could be alittle better due to not so great road conditions but overall decent.”
“Had a minor issue with the dolly not being secured prior to rental but I had no idea. So this caused the seal to break which in turn charged me for the dolly rental. Well, I had no idea it wasn't secured properly. They reversed the charges with no issue. Thanks.”
9AM - 5PM
19001 Joy Rd, Detroit
Truck Rentals
“Excellent location. Very clean center. Customer service was exceptional. Lots of equipment and supplies available. I wouldn't go anywhere else in Detroit for my moving and storage needs.”
“The staff really helped me out at the last minute we got the job done within the hour we appreciate the ladies at the front desk so thankful for them ladies keep up the amazing work so nice friendly kind and very professional”
10:30AM - 5:30PM
13110 W McNichols Rd, Detroit
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“Great place and great service. I had an issue with my storage unit and looking at the reviews I was pretty upset and scared of the outcome. They went over and beyond for me and taking care of me. Shannon Lee was an excellent manager and kept me at calm. Scott baker the owner was exceptional at taking care of the issue I had at hand. I would recommend them to anyone! Thanks again !”