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“My daughter and I just had the BEST experience thanks to Keenan! He went over and above to connect with her and make sure her needs were met. We will definitely go back 🙂”
9:30AM - 5:30PM
13920 S W Bay Shore Dr, Traverse City
Shoe Stores
“I brought two separate cross country ski boots for repair, one with a detached sole and another needs a new zipper. Both were fixed perfectly. You might have to wait a bit, but it's definitely worth the wait.”
“Im a regular shopper. I was having an issue with my points and Destiny was very persistent on fixing the issue. She was very patient and helpful and committed to getting it right. One of the best managers I’ve dealt with in retail over the past 20 years. I mean this 100%! We need more people like her in the business.”
“I recently returned a pair of pants that they did not have to accept, and the lady that helped me Kari and did so without hesitation made everything very smooth and easy and I thank you very much for your time and help I recommend anyone having trouble to speak with Kari”
“I am so pleased with Famous Footwear. Prices were great and customer service from Triniti was exceptional. Very seldom you will find a sales associate who is kind and helpful these days but Triniti helped me making an exchange and finding me the size I needed. She was helpful in
showing me other selections. Will definitely be purchasing from Famous Footwear again.
Thanks Triniti!”
“Huge selection. Had trouble finding section so asked Latricia. She showed me and continued to help by using her knowledge of childrens' shoes to optimally match style and function.”
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“As soon as I step foot into the store I am greeted. Everyone is so helpful and caring. They always give me great feedback on any questions I may have and set me up with the best products. Love love love this store!”