Mercantile Bank staff are very good at their job. Employees go above and beyond their duties and are kind, with amazing customer service. They are understanding and work to keep customers in the loop. However, there can be bad experiences, such as with international money transfers where incorrect information can cause significant delays and problems. Overall, the team is noted for being helpful and providing a personal, welcoming service for business needs.
They are all very good at their job.. we had a bad experience with transferring money to bbva bank in mexico. They tried to scare us but after we left I reverified everything g an they had info that was wrong, so they refused to send our money.. now we are a week behind in ourpayment...
June 2024
They are all very good at their job.. we had a bad experience with transferring money to bbva bank in mexico. They tried to scare us but after we left I reverified everything g an they had info that was wrong, so they refused to send our money.. now we are a week behind in ourpayment...
December 2023
Ionia Southside Branch is an amazing branch, the ladies there are always so polite and helpful. Very professional
