West End Ski & Trail LLC is a highly regarded outdoor sports shop located in Ishpeming, Michigan, serving both summer and winter activities. The business is known for its friendly, helpful, and knowledgeable staff who are passionate about outdoor sports and dedicated to providing excellent customer service. Customers praise the team, including staff members like Jess, Brian, and Spencer, for their professionalism, honesty, and willingness to go above and beyond to meet individual needs. The shop offers a wide variety of bikes, accessories, and outdoor gear, often at prices better than online stores, along with snowshoes and winter gear, making it a versatile destination for outdoor enthusiasts. The shop's services include bike sales, maintenance, and repairs, with a focus on helping customers find the right equipment for their needs. Customers appreciate the ability to test bikes outside of the store, as well as the staff’s advice on maintenance and ways to save money. The business also hosts weekly group rides and offers rental options for mountain bikes, making it a community hub for trail riders. In addition to bikes, West End Ski & Trail LLC provides cross-country skis, winter gear, and running shoes, with recommendations for local trails and activities. Many loyal customers have purchased multiple bikes over the years and consistently praise the shop for its excellent service, fair prices, and welcoming atmosphere. Overall, West End Ski & Trail LLC is recognized as a top local shop that combines great products, knowledgeable staff, and a genuine love for outdoor recreation, making it a must-visit for residents and visitors alike.
Set me up with a new wheel at a great price mid race that I took to the finish. Top notch staff and service
June 2025
Over the past 5 years we have purchased 3 bikes from Spencer. This is a great shop to work with and has met our needs on multiple occasions. Very happy customers.
June 2025
Always a pleasure to stop by, the staff is friendly, helpful, and very knowledgeable. They take the time to answer questions and offer solid advice. The shop has a great variety of bikes and accessories, and I always find what I need. Highly recommend!
