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January 2024 by Travis Saeler
Well stocked & organized shop with knowledgeable staff! Great resource for trail recommendations and routes on the RAMBA trails and surrounding trail networks. Added bonus - they rent fat bikes!
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April 2023 by Steve LaCosse
Always great service and advice. Outstanding crew!
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April 2023 by Paul Schumacher
Spencer Prusi runs a top-notch outfit! Jessica at the front desk is awesome, and she knows her bikes. Mark the mechanic took my old tired e-bike, and turned it into better-than-new running condition, with Jessica's help! They are a great team! Highly recommended!
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March 2023 by Trish S.
It just keeps getting better! I returned to West End Ski & Trail for the indoor trainer and a not-crash course :^) in how to use it. Jessica was very thorough and set me up with the trainer, a training tire (so you don't eat up your road tire), a riser for the front wheel and a clamp for my phone. I came back a week later because that tire was TOUGH to install (Spencer tackled it in no time, of course). The level of customer service and satisfaction is off the scale. I learn something about my favorite activities and our new area every time that I stop in. The staff genuinely cares that everyone get outside and have some fun. They stock everything that you need and help you get everything set up perfectly.
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March 2023 by rod clement
I was trying to repair a bike on my own and you know how that usually goes. I had the wrong part.. LOL. West end had the correct shifter in stock and completed the repairs and adjustments that were needed. The bike rides great now. Staff was friendly on the phone and in person. Fair prices. Would recommend. Nice bike shop..
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March 2023 by Lisa
The staff is awesome! They are super friendly and didn't mind me asking questions or showing me what was wrong with my bike. They also have a great supply of nutrition for your ride. Highly recommend!
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March 2023 by Nora T
Staff was very helpful getting my daughter's bike fixed in time for our trip. Staff seemed very knowledgeable and friendly to educate us about how to care for her bike. They also answered all our questions. Prices were very reasonable. I would highly recommend this shop if you are need. 5/5 Stars ⭐⭐⭐⭐⭐
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March 2023 by Elizabeth Scott
Awesome shop!! Stopped in for bike maintenance stuff and the team was great; super helpful and not only helped get me set up, but gave tons of advice. Great selection of top notch brands—I was able to find everything I needed. Highly recommend!!
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March 2023 by Mckayla Gearhart
Super nice and helpful!!
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February 2023 by Jay T.
These folks know bikes, they know snow biking, mountain biking and local trails. Spencer is the local go to guy. I bought a Pivot LesFat from him, he steered me right after a few rentals. If you are gonna buy a bike this is the place. I would recommend a friend here.
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March 2022 by Amy Hodgins
Super friendly, knowledgeable, and helpful owner and staff!! Fabulous cup of coffee while you shop and in a real coffee cup? Yes please! Watch your bags while you continue shopping Main Street? Of course! Thank you West End Bike & Ski for choosing Main Street Ishpemimg!!!
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March 2022 by Dylan Juchemich
Buy Spencer’s stuff people. He’s a pretty neat guy. I do solemnly recommend.
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March 2022 by James Bussell
Needed a new wheel. He didn’t have it in stock but sold me a set off one of his personal bikes. Saved our trip. Great shop and service; much appreciated.
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March 2022 by Josh Sundman
Can not say enough good things about the service we received at West End Ski & Trail. From the time we walked in the door to the time we left Spencer took his time walking through the details of each bike to make sure we got exactly what we wanted! Walked out with 2 bikes and we couldn’t be happier! Thanks again for the experience!
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March 2022 by EZMOMENTS
Spence, Dave and the rest of the West End team, know exactly what they are doing in this family run bike shop. Buy/rent/service a bike from this shop if you're in the area and get out there already.
