Aaron's offers a selection of name brand lease-to-own electronics, furniture, and appliances. Customers frequently express satisfaction with the business, noting that "just about everything I own comes from Aaron’s." The company is praised for working with customers, especially during difficult times like hospitalization. Aaron's provides a convenient payment structure, allowing customers to make one monthly payment instead of weekly ones. The customer service is frequently described as "fun, friendly," with specific mentions of helpfulness in finding items like dresser sets and ensuring quick delivery. The delivery crew is noted for being "on time, polite and professional." Even when faced with challenges, such as a smaller doorway than the furniture, the delivery team is commended for making it work and being "super friendly and nice." While some reviews mention that furniture might be "cheap and most likely used," it is also described as "affordable." The business offers a "choice pay it off same as cash" option. Communication is generally appreciated, though one customer experienced a situation where a note was left on their door regarding their account, despite the account being up to date, which they felt was not handled "professionally." Overall, Aaron's is seen as a place for affordable options with helpful service.
we had our new couch brought in today by Maurice and B.J. and they were such great workers and our door was smaller then the couch but these guys made it work!! and they were also super friendly and nice
May 2023
nice furniture. Extremely rude customer service though. Definitely reccomend going somewhere else if you don't wanna have to deal with attitude.
May 2023
MY TV KINDA SUCKS, FURNITURE, THOUGH PRETTY, IS CHEAP AND MOST LIKELY USED, BUT ITS AFFORDABLE. ASK FOR RANDY. HES AWESOME.