-
May 2023 by Kala musico
Lazy lazy lazy couldn't help me even with the main account holder on the phone when the other stores have helped before... All I needed was to know how much money I owed and they refused to do so. Horrible. Will never come back to this location, a younger Burnett lady was the one who serviced me it was her and two men today at about 11:50 whoever it was is LAZY!!! And with only 1 star... How are y'all even open. I'd be clearing crew and bringing real workers in
-
March 2023 by E. Duncan
Worst customer service experience I’ve ever had.
-
December 2021 by Kim Mock
great customer service ,
David helped us out with Adding 3 phones to an already existing plan .
he was professional, helpful and fun . Thanks David
-
September 2021 by Hamish S.
Was in the store today and was greeted by a very put-upon guy with long braids. He was clearly angry that he had to wait on my 87 year old mother. When we asked about iphones, he pointed to the bank of phones but would not walk over and explain or discuss. We were polite but he was extremely, discourteous for a sales person. He chatted with other employees but ignored us unless we directly asked a question, and then he was curt and unwilling to make eye contact. I was extremely angry, and as my husband was a long-term ATT employee disgusted at the way he represented the company. Will not ever ever use this store again. Unbelievable.
-
January 2017 by Stephani Morris
Unless they are signing you up don't bother going in and asking for help. Horrible after care service ... as soon as you sign on the dotted line don't expect help again
