AutoZone Auto Parts is known for its dedicated customer service and friendly staff who go the extra mile for their customers. Many reviews highlight the helpfulness of employees, such as assisting with installations, like windshield wipers, even in cold weather. Customers appreciate the genuine effort shown by staff, including a supervisor who resolved a battery issue with great care. However, there are also mentions of some staff lacking familiarity with troubleshooting minor car problems, which left a few customers feeling disappointed. Despite this, the store is well-stocked and provides a welcoming atmosphere. Overall, AutoZone Auto Parts is recognized for its friendly service and willingness to assist, making it a reliable choice for various auto needs.
They go the extra mile for their customers, unlike one competing auto care chain down the road from them.
I have asked them to get an OBD reading on my car's, and they have installed windshield wipers for me when I couldn't figure it out. ?
They're honest and good people!
April 2024
Always a great sevice. Jeff was awesome. He installed my wiper blades.
December 2023
Customer service knowledgeable, politely ask make, model, engine size, and reminded me to compare new part to old part, before installing the new part.
