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“Huge thanks to Nick! Great customer service and earned my business. I called two other places and they gave me the run around. Nick had straight answers and helped me with everything I needed! Thanks again Nick”
“I came in for a new battery because my key fob wasn't working. Jacob tested my key fob battery and said that my battery was fine. He let me know where I could get it fixed at the Ann Arbor location. I really appreciate the honesty and the kindness. Definitely coming back”
Battery Stores
Battery Stores
Battery Stores
“The staff at the Michigan Ave location are great. They are very helpful with a friendly attitude. I went to the Wisner store first, as the website said it had an item in stock. There wasn't even a spot on the shelf for it. I waited in line to ask the counter employee to see who might have it in the area. I provided the part number. He said he couldn't find the part, as the computer didn't show that part. I went out to my car, called the Michigan Ave store, provided the part number to Mark. And guess what, the part number I provided showed he had two in stock. He was kind enough to hold one until I got there. I am a long time customer of O'Reillys, going back over 20 or more years. It's clear to me which location provides the superior customer service.”