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March 2024 by Debi Dalton
Love the Carmel cold brew hot butter bear and hot black
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March 2024 by Melanie Thompson
Very sweet to me and my daughter, explaining every flavor.
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January 2024 by Lee Ann Davis
The employee phenomenal and know all aspects of their job. Ava goes above and beyond!
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January 2024 by Samson Miller
What is this nonsense that doordash orders are not allowed drink carriers? These are orders for other people that need to be transportable and presentable. And the snotty attitudes from the workers about a drink carrier for an order going to someone was extremely rude. Not professional.
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January 2024 by Dog
The experience I had here was terrible. The barista had a terrible attitude and was very rude. Changed my drink name without telling me so I didn’t know what they were calling my drink and then told me that I should have known. I would not
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December 2023 by karasue
2 medium mocha mint coffees made BARELY body temp. So disappointing to have driven off to discover the coffee was not hot or even warm.
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September 2023 by Cameron Rogers
Friendly service, fast service, convenient location.
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August 2023 by Richard Schuster
Only had coffee very
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July 2023 by Danni Joshua (Nativebeauti50)
I've moved away from Michigan and miss Biggby. Love my staple: Tan Line yum.
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June 2023 by Angie Colwell
Excellent service and drinks. Except for the Elmwood Rd location, this Biggby beats every Lansing location for service. Will definitely stop again when I'm in the area.
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June 2023 by Maddie Xrad
My favorite biggby in Jackson. Drinks are always spot on. Drive-thru layout can suck sometimes if it's super busy but it's not that big of a deal
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April 2023 by heather lee
Consistently, my drinks are made incorrectly. Employees do not have good customer service skills. I will gladly drive out of my way to another Bigby, to have a perfect tasting latte.
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March 2023 by Pamela Marcum
I love Bigbby Chai Tea Latte. The employees are wonderful. Anna is my favorite.
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March 2023 by Connie K.
Although pricy, the variety of beverages make it a worthwhile treat to me. Always friendly baristas and welcome walk in customers to stay as long as we want. A great place to meet up with friends.
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February 2023 by MA P.
Just stopped into this BIGGBY. Actually went inside. No customers inside, no one in the drive thru. Two employees, no one looked up, said hi, one moment, or how can I help you. A third employee came out from the back, looked at me and started taking order from the drive thru. I waited a little longer before leaving. Still no one said anything. Obviously horrible customer service, and the interior was bleak. 4 tables and chair randomly in the empty room. No atmosphere. I will not be back and probably never enter another BIGGBY.
