-
November 2023 by Chris Pulvirenti
Only place i know that charges $50 for cancellation with 48hsnotice. Dont do business with this company!
-
November 2023 by David Hoffman
I had a reservation and they would not rent me a car, because that said my license was invalid.
-
July 2023 by Dale Willson
Not anything like I expected. Autos were a guess. Prices change often, so I could not set up an auto reservation.
-
June 2023 by Skiff Lake Bible Church Missions Committee
Food and service were just okay.
-
June 2023 by Stichezz Martinez
If I could give it negative stars I would!!! I should be able to sue you guys! I reserved a car which I needed for work! Only to arrive to a written piece of paper saying that they don't take my credit card company anymore when it should be stated on the everything including the website and anywhere else someone would reserve a vehicle from you guys. So now I get a sorry and I'm out a days work and possibly worse. Never renting here again and I'm gonna make sure everyone I know stops doing business with this company everywhere!
-
June 2023 by Lance Z
worst customer service ever, terrible attitude, multiple times stating i dont care, never been treated this rude, almost shaking trying not to punch the guy ✊?
-
October 2022 by Brian Steel
Incredibly poor business practices! I reserved a vehicle yesterday, paid for it in full, went through the hassle to find a ride to the shop to be there as they opened (7:30 am) only to find out they do not have vehicles available. Apparently, in speaking to the nice guy at the counter, Budget often rents cars they do not have and pay no attention to inventory at their locations. Now, I need to undergo the hassle of trying to get reimbursed.
-
July 2022 by Sarah Hubbs-Polyblank
Picked up car and it was so dirty a phone was left in it as well, food on ground upfront and in back seat and used kleenoxs in back seat...? But I was in a hurry for a family emergency so had to just grab it and go. Sadly will not rent again from here. I suggest Avis over budget for sure!
-
March 2022 by Phil Beal
Stay away from this place. Went online and reserved a vehicle for Feb 17 on Dec 26. Paid in full online. Dropped off on time and now I have a mysterious charge of 193.14. Of course nobody at this location could help me out and told me I had to call customer service. When I went to pickup it had dirty masks left in it and 5% oil life with a warning on the dash. It also reeked of cigarettes and stale beer. I was also told I would be charged a fee of 450 if I returned the vehicle dirty. This thing was trashed when I picked it up. I took my own time to get the oil changed and also the fuses were blown for the 12v power points, which I paid from my own pocket to have repaired. I would’ve just left it but there were no other vehicles available. I will not be using budget in the future and I advise anyone reading this to do the same.
-
August 2021 by Angela Phillips
It sucked
-
July 2021 by Kat
Reserved a car a week in advance and they still didn't have it. Had to get a refund and wait to until the next weekend and get a vehicle from somewhere else. Not using this place again
-
July 2021 by mom
This place is a joke
-
June 2021 by Steven sanders
The fella working the front of the business was super helpful and nice. The prices were great and I had a reliable ride while mine was being repaired. I needed to extend my rental and the same fella was able to make a deal to save me money which is always appreciated. 10/10 would recommend over enterprise and will go back here for future rentals.
-
October 2020 by William Young
Well from my experience from the outside I just returned home from a 8 hour drive to pick up my friend her family (which included 3 children)that had been stranded in another state waiting on assistance from you. You kept telling them that assistance was on the way, which in fact it was not. Initially it was a 6 hour wait that turned into an unexpexted overnight stay for my friend & her family when they had no place to go in another state while it was getting colder & raining during the evening because you could not deliver the promises you were making. I was on the highway at 7:30am the next morning to pick them up when you had reached out to them to say a replacement vehicle would be there in an hour, so she told me not to come, so I turned back only to have to take my day off work at that point to pick them up. From This experience I will never use your services nor will I recommend them.
-
October 2020 by Shauna Gant
Long story short. Budget left a family of 5 stranded out of state. 35 total phone calls were made to budget. Over and over a promise was made that the vehicle was on the way to save the day. After 24 hours of being stranded and no rental car in sight I had to call Michigan and get a friend to come and pick us up. I will never use budget again and you shouldn’t either. We became so desperate we had to beg a stranger for help as we had been out in the cold and rain with three children! Funny part is they towed our rental and never brought us one like promised!
