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June 2025 by Drew Keller
Absolutely made my loan needs completely stress free and easy to contact with any questions I had. Brianna was amazing. She’s likely the reason I will be switching my primary banking to true credit. Thanks again for your help and how quick you were able to help.
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June 2025 by Kory Wittman
Friendly people
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June 2025 by Lori Hawkins
Had a very kind and positive experience with my representative Rita. Thank you
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June 2025 by Kylie Baldwin
Rita was amazing, super helpful, and fast! A smooth and easy experience! True is always amazing with banking experiences!
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June 2025 by Paula Andrews
Worked with Rita in the loan department and she was very friendly and informational helped us with every step of the way. Would definitely recommend true community.
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June 2025 by Jenny Rickard
All handled by Brianna like a BOSS! She’s a TRUE ROCK STAR!!!
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April 2024 by Drea Junge
I appreciate the level of consistant communication re: my application status and the promptness of Diane. She made everything go so easily!
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April 2024 by Joshua Holder
I have been with TRUE for over 15 years since back when they were CP. I have always had an above excellent experience with them and have been always treated with a high amount of respect. Specifically and recently Rita Pegorer assisted me and she took all the confusion out of what we were working on and provided honest and clear information. It was business done as it should be, efficient and straight forward. If you are looking for a loan I would seek her out.
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April 2024 by Katy Weed
You guys always take great care of me!
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April 2024 by Robert Root
I’ve never been so welcome by any other bank or credit union. Right now I feel comfortable with this Credit Union. Thank you so much!!!
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April 2024 by Raymond Lowe
I left 15 minutes early for work, expecting to be in the line for 10-15 mins to deposit checks.I was out of there in less than 5 mins. They were busy too.
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April 2024 by Sarah Keel
It was so easy and a fast process. Thank you!
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April 2024 by Reid Campbell
I have never had a financial institution treat me so poorly. I’m appalled it was my credit union! I’m sure this won’t matter but I paid off several credit cards at the same time. TRUECCU Was the only one to charge and refuse to remove interest charged after the payoff. TRUECCU Was also the only one to offer a payoff calculator, which I took advantage of, I guess it doesn’t work since I was still charged more interest after making the payoff amount on time PLUS an additional monthly payment posted before the payoff resulting in an OVERPAYMENT! No excuse for the additional charge and worse, the way my complaint was (not) handled.
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April 2024 by Chris Morris
Thank you amberly for the absolutely Phenomenal customer service you have provided for me today. Making it extremely easy for me to maneuver through the obstacles I was given. +10
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April 2024 by Will (Glitched Reviews)
Been with Tru (CP Federal) for over 10 years and honestly I can't recall much issues here... Besides the one time they couldn't reimburse me when my son spent hundreds of dollars on a phone game. I do feel like they should have flagged it and kept it from happening given how much was being spent in such a short amount of time. Besides that I've always enjoyed this bank
