TRUE Community Credit Union
Credit UnionsHours:
165 W Michigan Ave Suite 100, Jackson MI 49201 Hours
About TRUE Community Credit Union
TRUE Community Credit Union is a local financial institution that aims to provide a convenient and personalized banking experience. The reviews highlight the mixed experiences customers have had with the credit union. Some customers appreciate the friendly staff and the willingness of the credit union to work with them, especially when facing financial difficulties. They describe the staff as knowledgeable, helpful, and committed to ensuring customer satisfaction. However, other customers have faced challenges, such as the credit union denying a refinancing request without fully reviewing the customer's information. Additionally, some customers have raised concerns about the functioning of the ATM, which can make them feel uneasy. Overall, the reviews suggest that TRUE Community Credit Union strives to be a supportive and community-oriented financial institution, but there is room for improvement in terms of communication, transparency, and addressing customer concerns.
Most Recent Reviews
May 2024
Everyone at TRUE has always treated me with a pleasant demeanor and has been very professional.
May 2024
I like the convenience of this location. But you need to fix the light above the atm. It just flashes and makes me and I'm sure others uneasy
March 2024
I have my auto loan through them and everytime I have to pay it cost me an extra 10$ to do it online also their late fee was 20$ for .54$ Go somewhere else if you wanna save money.
More Comments(37)
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