TRUE Community Credit Union is known for its exceptional customer service and friendly staff. Reviewers highlight the seamless assistance provided by employees, such as Devin, who is praised for his outstanding work ethic. Customers appreciate the consistent and kind service they receive, even after moving away, always returning for their banking needs. The well-maintained parking lot and pleasant atmosphere make the credit union a great place for transactions. Overall, TRUE Community Credit Union is recognized as a reliable and welcoming banking option, where customers feel valued and well taken care of.
We are setting up our non profit account here. The branch is clean and orderly. The staff is super friendly and knowledgeable. What they don't know off hand they are eager to contact corporate to get the answers for you. It dont matter if you have a simple checking or a complex account I suggest checking them out.
February 2026
Staff is SO nice and helpful. I'm so happy I started an account.
January 2026
Hannah B @ the Spring Arbor Rd branch provided quick service with well explained practices for credit card usage in a friendly way.
