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March 2025 by Hunter Bowers
A company created solely to do the least amount of work possible to get the most amount of money from you they can. Good luck if you have to deal with this place for any reason.
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April 2024 by R.S. Christ !
They break your meters and steal hot water tanks .After they change and put old one in. Then you buy a new one and the try to steal rip off company working for Detroit
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February 2024 by Diana Crawford
Never receive my bill in time to pay it received it on the 9th of February it's due the 15th it has a billing date of the 22nd of January and they charge extra money to pay on line I have 2 accounts they take phone calls from 12 to 3 I'm unable to call between those hours everything with this company is inconvenient for me and I don't have options.
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March 2023 by Anthony Lillie
It's a utility billing company, can't say much good or bad about it. Unfortunately, similar to power here where I live, I don't have a choice in water provider. This means I don't have a choice but to speak with their entirely rude staff when I have to pay my bill (up until recently). Up until very recently you could not pay online, they demanded a check be brought in or mailed, and if this was something you couldn't do you'd be paying a several dollar 'administration' fee to have a card ran over the phone.A note to management; be mindful that the reason you serve who you do is not by choice-and if choices were available, your incredibly rude, elderly staff would be the reason you had no customers. Very shameful. I've never had a good interaction with a member of staff here.
