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February 2024 by Mike Jenkins
Had a couple tires put on my work vehicle today. Salesman was polite, professional and had lots of options for the size I needed. Prices were competitive. Service was completed in about an hour.
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February 2024 by Laurie R
We were in 2 weeks ago when my daughter had a faulty tire. The man who answered the phone told us to just come in as he had plenty of guys working that day and it shouldn't take too long. He was just as personable and patient when we arrived, even though they were busy. They were honest and told her she only needed to replace the front tires and they were done in about an hour. Overall it was a pleasant experience, especially after calls to some other tire places previously. I will definitely return here for our next tires.
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February 2024 by Jim Kotlarek
Friendly in and out with new tires and windshield wipers in less than an hour. The only place to buy tires.
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January 2024 by Sheila Reynolds
Called ahead n got a appointment..for flat..I had 3 bad tires n was out in 45 minutes..no more walking in..appointment is the way to go..sales person n manager are awesome..
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January 2024 by Diana Bush
Went there to get a tire. Ended up needing 2. They explained thorughly what was going on. Very polite and managed to squeeze me into their already busy schedule. Never made me feel less than just because I am a woman.
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January 2024 by Laura King
Made an appointment to repair my flat tire but they barely looked at it and told me the damage was irreparable and I'd need to get a replacement tire for $224. Left and went to Budget Tire down the street on Lansing Ave and they said it was just a bead leak and repaired it for free! Don't go here, they just want to sell you stuff. Go to Budget Tire instead ?
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January 2024 by Kevin Hartley
Good price,fast and friendly service, they were on schedule and on time
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December 2023 by Anthony Rieth
I dropped my car off with a set of tires at 9am today, and I was told my car would be ready by lunch time. That was perfectly fine, as I didn't need my car until 4pm when I get off work. I never got a cal, which, I didn't think anything of, but when I call to check on the status, the automated answering machine told me my car would be ready @ 5. Guess who's car was not done when he showed up? Mine! Why did they have my car all day, and never even call to give me the bad news. It feels like they didn't prioritize me because I didn't buy my tires from them. If you value customer service, go elsewhere!!!!
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December 2023 by Lisa Hendershott-Kraetzer
Came in with appointment to replace all 4 tires. Was very impessed with Eli who was handling other clients who had flat tire or other issues who did not have appointments. The store was very busy with people who had appointments and a couple people wanted immediate attention. Eli was very patient and gave them options. Have used Discount Tire because I am always treated well and this just confirms my choice.
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December 2023 by jerry phillips
Really good service as always..Christian is awesome.
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November 2023 by Andre Smith
Bought tires here 8 years ago. Got the road hazard warranty. Had a slow leak. Assumed it was a nail. Went in. Peaceful atmosphere. Not like 8 years ago. Very professional. Had me in and out in a few minutes. No charge. Didn't try to sell me anything. My rim is corroding at the seal area. They took a wire brush to it. Slapped some sealer on it and I was out of there. Highly recommend.
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October 2023 by Milestone Recyclers
Stopped doing business here, heartbroken customer. I dropped a car off for aftermarket wheels and tires upgrade. My work schedule was packed, so I wasn't able to pick up the car until later in the week. When I got the car, my factory wheels were all there in its cab, bagged, but the old tires were removed. I thought this was weird because I did not authorize or request shop to remove old tires. What if I wanted to sell the car and keep new wheels, or swap wheels seasonally? I was very disappointed and confused why a technician would do more work just to botch a wheel upgrade. When I complained, they gave me a $100 voucher. I naively accepted because I hadn't bought used tires in years. Then I still would need to pay someone again for labor. At least three of the four old tires they confiscated still had tread on. This happened last year and I'm still perturbed about it. Made no common sense. Due to this service failure I decided to collect my refund on a deposit for another wheel work order and canceled.
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October 2023 by Marisol Seys
Came in with a leaking tire and they not only got us in that day, but they got it done within less than an hour AND did it for no charge. (It was a nail lol) So grateful! will be coming back when it's time for new ones
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September 2023 by John Wyllis
Horrible customer service but good prices. They actually had 2 employees get into a fist fight while I was there waiting. Stay classy
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September 2023 by Lorrie brooks
There was yelling from the work area and later on a fight broke out. Also the worker who took my information accidently indicated the wrong tire, even though I showed him which tire replace. Found out after done they replaced the left tire instead of the right tire that gave me issues. Go to the Ann arbor branch much more professional there.