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February 2024 by Amber Hess
Anything you can think of for a low price and very good quality absolutely love this place and their sales are great
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February 2024 by craig wood
Tools at prices you can afford when you only need it once in a life time
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December 2023 by John “Gator” McDonald
The employees are friendly, curious, and always helpful.They have a good hand tool replacement policy.Some electrical tools are worth the money, but honestly, most don't last a long time. The problem is with the manufacturer, not the store, The manufacturer's quality control of the electric tools obviously is slacking.Other than that, it's a great store.
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November 2023 by Laurie Bigbird
They now have a 'membership' program, u have to buy into to get their good prices on the low quality merchandise they carry.
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November 2023 by Brian Matthew
Always have what I need . Yes it’s Chinese mostly but they are getting better at quality
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October 2023 by Allen N
It's not anything against the employees....who 70% are down to earth. My problem is that I must pay a "20% restocking fee" for returns. Ok, well if the tool that I am returning is absolute garbage, why do I have to pay a fee? Are they selling my new, broken tool to someone else? I just bought a hammer drill for a job. Had enough help with my project over. Work 80+ hours a week and support a large family.... don't have time to dink around. Harbor Freight is about a 40 minute, one way drive for me and I don't get to Jackson often. Hammer drill wouldn't even allow me to put a bit in. Any size, it just wouldn't take a bit. Had to drive 40 minutes one way for an answer that I had to pay 20% restocking fee for the damaged tool. Less than 6 hours in my possession and 10 minutes out of the box. I'm sorry for the next yahoo who chooses the damaged hammer drill that I returned. Exchanged the broken one for another one. Guess my recipe is good for 90 days, so I will play their game until I get one that DOES WHAT IT'S SUPPOSED TO.
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September 2023 by jns m
The store was clean and organized with good prices. The check out line moved quickly. The employees were friendly and very helpful.
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September 2023 by Shawna Bell
I needed a generator and had so many questions. The attendant was so friendly and knowledgeable and happy to take the time to answer my many questions. He even loaded it into the truck for me.
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August 2023 by Ricky “Jr.” Hogan
Staff were great at helping me find their cheap tools
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August 2023 by Joshua Holloway
I called and tried to speak to the manager today they pick up the phone and hung up on me I called again they said they were transfer me there wait an hour to call back then I called back and the boss still didn't pick up
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July 2023 by Ronnie Black
Jackson store needs new management--!! Manager Chris isn't friendly at all---!! Every one else is great and prices and product are great-----!!! Disappointed--!!
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July 2023 by Korey Badgley
Typically my go-to store for any tool needs.Sometimes they are out of stock of what I'm looking for, but what store doesn't have an issue with keeping things in stock now-a-days. I don't blame them for it. It happens.Will continue to buy stuff here, and continue being a loyal customer.
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July 2023 by Scott Rothfuss
As long as you have proper expectations for what they carry you can't beat the prices.
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July 2023 by Ko Badg
Typically my go-to store for any tool needs.Sometimes they are out of stock of what I'm looking for, but what store doesn't have an issue with keeping things in stock now-a-days. I don't blame them for it. It happens.Will continue to buy stuff here, and continue being a loyal customer.
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July 2023 by Jason Chamberlain
They offer an extensive range of affordable tools and equipment without compromising on performance. The staff is knowledgeable and friendly, providing expert advice to help customers make informed decisions. Whether you're a professional or a DIY enthusiast, Harbor Freight's commitment to affordability and quality makes it the go-to destination for all your tool and equipment needs.
