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February 2024 by Lisa Marks
Needed a new switch to keep door closed. They were very helpful. Got part same day.
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November 2023 by John Mcintosh
These guys are great friendly people. Asked me to come in and checked my part for free . then sold me the part I needed at a reasonable price thank you guys. You helped me fix a grandmother's dryer who is taking care of two children thanks again.
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July 2023 by Gabby Boteler
For someone who has worked in this business for 45years as he stated he doesn't know much about parts
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March 2022 by Kathleen H.
They were here several times, at $109 per visit, without fixing my refrigerator. We ordered parts, and they never contacted us that the parts were in. We must have paid $500 in fees, and our icemaker still doesn't work. Their repairman came today, and I told him this should be free, since we've already had them here repeatedly, without results, but of course he wouldn't promise that (no blame on him.) I'd rather buy another refrigerator than ever call them again.
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December 2020 by Thaemtw I.
Can anyone tell me if the store is open? Called all the numbers listed, nothing. Need appliance service. Any suggestions???
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November 2019 by Lora C.
Such a gentleman. Tom came out because our washing machine was leaking water. After less than 10 minutes, he found that it was our pipe that was leaking. He suggested multiple remedies and was very helpful. He was respectful and didn't try to convince me to fix something that wasn't broken. Very satisfied.
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August 2019 by Jim C.
Con-artists ... ,At least in Jackson .. Told me the replacement part was $537.00 for my refrigerator.. so I looked up the part number and it was between $20-$80 depending on where I found it... Follow up.. Just talked to service manager.. And unfortunately This post makes me give at least one star... Let me know that there part prices "are what they are" And added cost because my tenant that spoiled food in the frige ( that does not work) ... I replaced the unit for less than they wanted to replace a $20-$80 part...
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April 2018 by Rosalind P.
Every time that I go to the appliance company; everyone there are so friendly. They always have what you need; and if the don't the owner is more than happy to order it for you. The prices are reasonable and you can afford to buy whatever you need there. WHAT A AMAZING STORE !
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December 2016 by John L.
These are the best people with whom I have dealt. Exremely knowledgeable and helpful. I would recommend them to everyone!!!
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November 2016 by Tom B.
Service man called me before he came out and told me it would be cheaper to buy a new washer then for him to come out and fix the one I had. I appreciate the help and it save me money.
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September 2016 by Samuel M.
I called asking about a part for my dishwasher. The guy on the phone was incredibly rude. I would recommend shopping elsewhere. I found my part through a competitor.
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September 2016 by Lee S.
I called Jackson Appliance Service to fix our gas dryer..a polite gentleman showed up with a smile...I took him down to the dryer..and well... He had it fixed in less than 5 minutes...and I was happily surprised by how little they charged me! Very happy customer here! I HIGHLY recommend them...and I even gave the guy a small tip! Now that's service.... :)
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June 2016 by Dave N.
Jackson Appliance has been a 1 stop shop for all my appliance parts and needs for many years. Wonderful people to do business with. I wouldn't go any other place and would be lost without them.
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June 2016 by Mark C.
Always provides great service and technical advice. I appreciate how much money they have saved me over the years.
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May 2016 by Beverly W.
Big sigh of relief!!! Jackson Appliance sent Randy to repair my 6 year old refrigerator that wasn't cooling properly. Randy was timely, professional, and immediately solved the problem. Food had blocked the sensor, because I didn't know where the sensor was located! Randy took time to educate me on the sensor, how to rearrange the shelves for better cooling, and what the temperature ranges should be for the freezer and refrigerator sections. The only charge was for the "trip charge", which was about 1/3 of what I expected it to be. This was my second experience with Jackson Appliance. Both times the charges were very fair and my appliances were back at work right away. I highly recommend Jackson County Appliance!
