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January 2024 by Sara Pitts
I seen Michael at the salon. He's a wonderful hair dresser. He works his magic. He never disappoints!!! Always a happy customer ?
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January 2024 by Melissa L
Terrible!
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August 2023 by Trina Resendez
Love the girls here!
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May 2023 by Charlotte Hadley
Karen did such a wonderful job curling my hair, I absolutely loved it! Thank you again ❤️Service: Hairstyling
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May 2023 by Rose May
Wanted to buy a product, had to go all the way to jewelry to pay for it. One person working at the salon.
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February 2023 by Danielle
I was happy to be able to get an appointment quickly and received THE best haircut from Rabecka. She is very experienced and not intimated by my thick hair. I finally feel like I found a compatible hair dresser. I’m grateful to have someone with her skill set here in Jackson. Highly recommend ?
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December 2022 by Cori Baumann
Karen W was so great. She gave my son a cut that actually works with his cowlicks! She is very nice, friendly and experienced
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May 2021 by Coline Pask
I've always headed to Ann Arbor for the best color and cut, little did I know Brandy at JCP was in my back yard. Brandy's knowledge in demional hair color is top of the line. . She listens to her cl
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May 2021 by HelloKristinaM
I called Ulta to set an appointment to get my eyebrows waxed, after a rather rude conversation with them, I called the JC Penny Salon. The customer service was phenomenal from the initial phone call to the end of my appointment. I was lucky to get Brandy on the phone & asked if I could make an appointment for Thursday, this was on Tuesday of the same week. She said they were pretty full, but that there was a 3pm appointment she could offer me. Unfortunately, I had to decline, thanking her, I told her that is when I needed to pick up my daughter from school. She then said “you know what? Come in at 11:30 & I will come in a half hour earlier & do them for you!” What a difference from the previous call I had with Ulta just minutes before this! I was so thankful!Fast forward to my appointment today...wonderful experience with Brandy! She worked wonders on my brows, taking her time & really making sure they were perfectly even & that I was happy with them! Best Brow experience I’ve ever had! Friendly, professional & caring about what I wanted. Will definitely be booking with her again. Ladies, if you’re looking for a great Brow girl, book with Brandy!
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May 2021 by Jodie Bilaski
Very friendly and professional. I love my haircut and perm. Heather did a great job!
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May 2021 by April Matyjasik
I had an appointment with Heather and she did a great job! Will definitely return!
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April 2021 by Emilee Ritsema
Had a great experience getting my eyebrows waxed by Brandy.
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October 2020 by Heather Bertsche
I have used this salon faithfully usually outstanding service just be sure to get a hairstylist that is not brand new if doing more than just a normal haircut
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August 2020 by Jimmy Thornsberry
Amazing everyone there is very sweet and kind some not as talkative as others but i guess that’s just preference I personally like to talk? but I get my hair done by Korina and not only is she sweet and very kind but has all my trust with my hair. It’s very hard for me to be over the top satisfied with my hair and she achieved that the first time I went there, she understands exactly what I want and does it to my expectation even better, I highly recommend her!!!! She’s great!
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August 2020 by Trey Cecil
I’ve been here a few times now, before I’ve decided to write a review. The first time was a great experience. The second time, not so much. Since coming back now two more times, I’ve been welcomed and remembered. The management team and staff have been so kind, energetic, and really want to know what you want in your own individual style. What sets this salon apart from everyone else is that they explain every detail; their process, their thoughts, and how they’re are going achieve what you want. Fantastic experience and highly recommend to anyone looking to get their hair done and have a fun and great experience.