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November 2023 by Robert Garwood
My buying experience was great, my salesman Troy Allen did a great job helping me with my needs. The one thing I really enjoyed about Troy was he let me make my decision without any pressure which unfortunately isn't always the experience I have had with car sales people.
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November 2023 by Ronald Bradley
This is the 2nd time they had an excuse as to why the work my 2016 Silverado was not done when scheduled. Fist time they kept it 2 days before even working on it. Excuse was 2 techs were on vacation. Appointment for this was made by them when they knew they would be short staffed. This time supposedly the tech that was going to repair a non working winshild washer pump when home sick. In all fairness they did get my oil changed and winshild wipers replaced. The worst part is I had to call them after 3 and a half hours to find out what was going on.
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October 2023 by Steve Rusch
I recently purchased a 2020 Yukon XL Denali. My family of six have been looking for a replacement for my 2011 suburban. Jim Winter’s price was great. The customer service with sales and financing was great. They were patient with us to get our down payment and financing squared away for the right payment. From the start of the test driving the vehicle to the signatures of purchasing, I felt Jim Winter took care us and will for the maintenance from service department for our big family. Thanks Troy.
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October 2023 by Jennifer Nequist
We drove over and hour to the dealership. Lynn was our salesman and very easy and pleasant to deal with over the phone. It had rained the day after my husband spoke to him so he even went as far as to have the vehicle taken inside and wiped down so he could double check check for any exterior issues. He didn’t want us driving that far without having complete knowledge of the vehicle. We arrived to a warm running vehicle. He even came in on his day off. Thank you Lynn for a most pleasant experience!
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September 2023 by Liz Ginther
Before arriving at Jim Winter, Alexis provided top notch customer service & verified the vehicle I was interested in was available and set me up with salesman Lynn Hinkley upon my arrival and answered all my other questions. We were greeted immediately at arrival. The process was so seamless and easy. Lynn didn’t pressure and was very helpful and knowledgeable. Melissa in finance was also very helpful. I am beyond impressed with everyone at Jim Winter and appreciate such a pleasant buying experience. Everyone was nice and accommodating and there was no pressure or slimy salesmen vibes. Every other dealership should take notes! Very thankful I purchased my vehicle through them!
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September 2023 by Sherrie Clark
I am from Florida. I ran over a semi truck tire on my way to Michigan. Sam and Pat at Jim Winter got me scheduled and did a perfectly coordinated $4,500 repair. Not only did they do an amazing job the first time around, they also put a part in afterward and checked under my car to be sure there was no further repair needed to my heat sheild. I was in and out and really enjoyed getting to know Sam and Pat during the process…Sam even washed my car after she had already gone above and beyond. Pat and Sam are a wonderful team and are the kind of employees that are really hard to find..they really display professionalism and are so very conscientious and through. They made the process enjoyable! Thank you Sam and Pat!?
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September 2023 by mike brown
Keri Milner was great! Will refer you to every one I come into contact with they need a new vehicle! It took less than two hours to complete the whole deal! No regrets it was five star service!
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September 2023 by Christina Risinger
The only reason this sale happened with Jim Winter is Lauren Putnam. She was amazing through the process. I can be a bit much because I know what I want. She took care if us and had us in our vehicle in three days. Thanks to Norm for setting me up with such a wonderful person. She will have my business now and in the future.
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August 2023 by Terri Kutyna
We had a great experience with Todd! He was thoughtful, kind and was a great help and answered all our questions. He made sure all our needs were met He was a pleasure to work with and we will be sharing that with friends and family. Norm was a big help also and enjoyed our experience with him as well.
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August 2023 by Julie Boudreau
Lauren Putman was an exceptional sales rep. She listened to us and also knew the car to explain things after the purchase. We are 1st time leasers. Everyone was patient and explained everything so we would understand how it worked.
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July 2023 by Amie Sieverding
Troy was awesome!! I flew in from Iowa to purchase, he arranged transportation to the dealership. While waiting for paperwork we sat and chatted like old friends. Paperwork went smooth and pretty quick they had all the information ahead of time for a quick transaction. Troy walked me through the truck and on star! In a hour I was all set to hit the road.
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July 2023 by James Hale
Oil change services shouldn't take a long time and they shouldn't be complicated: both hold true at this dealership service center.I tried scheduling online but it didn't show availability so I decided to call. Glad I did too, bc they were able to get me in that same day. I was in and out with new wipers, tires rotated, and an oil change in under 30 minutes $123.They have a typical dealership waiting area with comfy furniture, tv, coffee etc. I would recommend this place.
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June 2023 by AnthonyAmy Adkins
Matt, Samantha, and the whole team in the Body Shop went above and beyond from initial estimate (being thorough as to not miss things) through start of the repairs to finishing WAY ahead of the planned schedule. The car looks amazing and you can't tell any repairs had to be made. Top Notch White Glove Treatment from beginning to end! Thank you so much!!!
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May 2023 by Katy Godsey
The staff is wonderful! Lauren was super kind and informative while helping with our car search. She made the process incredibly easy, fun and helped us to feel comfortable. Everyone else who helped along the way was also a pleasure to work with. Thank you Lauren and the rest of the staff for all of your help!!
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May 2023 by Cherry Taylor
I just left my appointment to get my oil changed and have a once over given to my vehicle to make sure everything else was ok. It was the quickest service and the cheapest price Ive experienced any place! I worked with the advisor Wes, he was so polite and informed me of the work that was done and estimated wait time and one thing I appreciate is communication so theres no hidden surprises later on! I am very impressed and would happily recommend them to anyone! Big shout out to him and the technicians doing the work! Thank you!!
