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February 2024 by Chris Hudson
Bought a Cricut in the last 30 days. Machine does not work. Joann’s would not return or exchange. Told us to contact the manufacturer.
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January 2024 by Robert Clarke
Very helpful people
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November 2023 by Melisa Dawn Johnson
Great deals! I got stuff to make a Halloween shirt for my self and some yarn to make a baby blanket! Tropical sea colors.... aqua colors
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November 2023 by Wanda Turcotte
Went in to pick up some fleece fabric to make a no sew throw blanket. They had SO many choices and it was all on sale!
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September 2023 by Marcia Brauer
On September 1, 2023, I had an awesome experience with Lauren at the Jackson, MI Joann store. I am new to Cricut machines and she was very knowledgeable about the different machines and accessories. She took all the time I needed to help me make the right decision for my needs and I learned so much from her. She is a great asset to your staff!
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April 2023 by M. T.
Is Jo-Ann fabric store is well organized, with very knowledgeable staff. The store is incredibly clean and merchandise is in the correct location. Any questions I might have had in reference to the craft project I am working on could be answered by someone in the store. I also found their selection of modge podge to pay extensive.The restroom was incredibly clean and well-maintained. Other than having huge gaps in the doors... I had zero issues! The water was a perfect temperature and the soap dispenser was full.Checking out was quick and easy. The checkout customer service representative helped me find additional coupons to help cut the cost of the project. Every staff member i interacted with was kind, knowledgeable and appeared. Happy to be there! I highly recommend this Jo-Ann fabrics store for your crafting and sewing needs. They even have a huge sewing machine collection for sale.
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April 2023 by Ryan Coe
Big store
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February 2023 by Rachel W
Friendly enough, but this seems to be more of an issue with Joanns policies. You can't use the same coupon on the app, even if it's separate business days. And if you exchange a product that a coupon was used to purchase, you're forced to pay full price. I used to love Joanns for the deals.
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February 2023 by Samantha
Had a curb side pick up they where fast and had everything I needed would go back
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January 2023 by Tochair (C)
About feeling like you're not wanted in a store. I don't know what was wrong with the cashier that I had but she clearly wasn't having a good day and she made sure that you felt that too. This store might have just lost my business
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January 2023 by Marissa Kinner
Always love coming here, but I think they need to realize they’ve got competition now with Hobby Lobby. Some prices are half there what they are at JoAnn Fabrics.
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January 2023 by Gail Wrona
Very busy at checkout only one register open. Other wise very pleasant.
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December 2022 by Marianne W.
Very helpful staff, clean store, and lots of stock.
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December 2022 by lisa ingall
Busy as expected since it's black fri but not as bad as it could have been.
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November 2022 by Ashley J
The store is clean and the workers are nice, although the fabric selection is decent. Most of the time you find the items you need, but sometimes they lack certain items for crafts
